Jewelry Store Manager

Ben Bridge Jeweler, Inc.; Tacoma (WA); On-site; USD 82,000 - 87,000; Full time

Benefits offered by this job

Monthly bonus plan

Health and welfare benefits

401(k) plan with company match

Employee merchandise discounts

Paid training

Paid time off

Gemology training

Job summary

Ben Bridge Jeweler's Timeworks store in Tacoma, WA is seeking a qualified Store Manager to join our team. Store Managers hire, train, develop and coach store Sales Associates, set performance goals and exceed sales while overseeing visual merchandising, security, schedules and expenses.

You will lead by example in sales and customer engagement, represent the Ben Bridge brand, and create memorable experiences for clients.

Qualifications

• 3+ years retail management and customer service experience (or 4+ years selling)
• Experience selling luxury or lifestyle branded products
• Proficient in MS Office (Word, Excel, Outlook)
• Strong recruiting, interviewing, and staff planning skills
• Excellent communication and interpersonal abilities
• Ability to multi-task and meet tight deadlines
• Familiar with business metrics and KPIs

Responsibilities

• Hire, train, develop and coach store sales associates and set performance goals
• Oversee visual merchandising, security, team schedules, and expense control
• Lead by example in sales and customer engagement to create memorable experiences
• Coordinate recruiting and staff planning for peak times
• Manage holidays and flex scheduling

Skills

Retail store management

Customer service

Luxury/lifestyle product sales

MS Office proficiency

Recruiting/interviewing

Communication skills

Teamwork

Problem solving

Business acumen / KPIs

Job description

We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has over thirty store locations across the United States. We are committed to serving our customers with quality jewelry that will be a memorable experience for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!

Ben Bridge Jeweler's Timeworks store in Tacoma, WA is seeking a qualified Store Manager to join our team.

Ben Bridge Jeweler Store Managers hire, train, develop and coach store Sales Associates. They set performance goals and exceed sales. Our Store Managers are responsible for managing visual merchandising, security, team schedules, and expense control. They lead by example in sales and in creating an environment that engages customers in their store. They represent the Ben Bridge Jeweler brand. Our Store Managers are energetic and committed to creating unforgettable moments that leave lasting memories. They love fine jewelry and timepieces. Flexibility with work schedule, including holidays, is a must.

If you are detail-oriented, highly organized and enjoy building customer relationships, then this job may be for you! Store managers hire top talent and “brand fans” for their teams. They passionately lead and educate the store sales team. The selected leader will have a positive attitude, passion and enthusiasm for Ben Bridge jewelry, our community, and our people.

Bilingual is a plus but not required.

Required Minimum Qualifications

• 3 plus year retail management & customer service experience or 4 plus years’ experience in a selling setting
• Experience in selling luxury and/or lifestyle branded products
• Working experience of MS Office (Word, Excel, Outlook)
• Demonstrated recruiting, interviewing, and staff planning skills
• Practiced strong communication (written, verbal) and interpersonal skills
• Ability to multi-task and coordinate ongoing projects, plans, and teams
• Ability to brainstorm and problem-solve
• Works well under pressure and meeting tight deadlines
• Experience with business acumen and key performance indicators

Range: $82,000 - $87,000 per year

Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.

This position includes base pay plus eligibility for a monthly bonus plan. The full-time schedule is designed to provide flex staffing during key events and peak selling times. As a full-time associate, you will be eligible for health and welfare benefits in addition to sales bonus, monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as: vacation, holidays, bereavement and jury duty. Paid gemology training includes certification from the Gemological Institute of America and American Gem Society. Non-gemological tuition reimbursement programs are also available (following completion of 90 days service time). In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Aff

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.