Store Manager

Cumberland Farms; Torrington (CT); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical/health/dental coverage

401K with company match

Team member discounts

Tuition reimbursement

Health coverage

Team member discounts

Employee assistance program

Health savings account

Job summary

A retail convenience store in Connecticut is seeking a passionate retail leader for a full-time management position. The role includes training team members and providing exceptional customer service while handling the operational tasks of the store. Candidates should have at least one year of experience in retail or food service, a high school diploma, and possess strong leadership and communication skills. A competitive salary and a variety of perks are offered, including discounts and paid time off.

Qualifications

• Minimum 1 year retail or food service experience required.
• Preferred experience in a retail, guest service, or restaurant leadership role.
• ServSafe/food safety certification is a plus.

Responsibilities

• Greet guests with a warm welcome and smile.
• Assist the Store Manager in building and developing a store team.
• Monitor product levels and maintain store cleanliness.
• Operate the cash register efficiently.
• Maintain a clean store: interior, exterior, coffee station, food service area, and bathrooms.
• Operate the cash register efficiently.
• Assist the Store Manager by overseeing quality control, merchandising, safety programs, and other guidelines for successful food service operation; perform other duties as assigned.

Skills

Customer service

Team leadership

Communication

Time management

Problem solving

Flexibility

Computer skills

Education

High school diploma or GED

Tools

POS systems

Job description

Overview

Are you a high energy, passionate retail leader looking for the next step in your career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast‑paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? If so, you may be the perfect addition to our team!

What We Offer

• Competitive wages
• Professional structured training program
• Work today, get paid tomorrow through our earned wage access program*
• Paid time off
• Medical/health/dental coverage
• 401K with company match
• Team member discounts
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Company spirit days
• And much more!

Training Process

During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.

What You’ll Do

• Greet guests with a warm welcome and a smile, delivering exceptional customer service.
• Assist the Store Manager with building and developing a strong store team: training, scheduling, and coaching team members; set clear and measurable goals, hold yourself and others accountable, and communicate frequently and effectively.
• Monitor product levels on the sales floor, rotate stock and keep product levels full to ensure 100% in‑stock at all times.
• Oversee quality control, merchandising, and food safety programs in locations that offer hot food.
• Maintain a clean store: keep the interior, exterior, coffee station, food service area, and bathrooms sparkling clean by delegating and completing tasks as necessary.
• Operate the cash register efficiently.
• Assist the Store Manager by overseeing quality control, merchandising, safety programs, and other guidelines for successful food service operation; perform other duties as assigned by the Store Manager or District Manager.

Education and Experience

Minimum Education: High school diploma or GED.

Minimum Experience: 1 year retail or food service experience.

Preferred Experience: 1 year in retail, guest service or restaurant leadership role.

Preferred Licenses/Certifications and Skills: ServSafe/food safety certification is a plus but not mandatory.

Soft Skills

• Comfortable talking and interacting with guests and team members.
• High energy.
• Ability to move from one activity to another quickly.
• Team oriented; willing to give extra effort to help others.
• Computer skills are helpful.

Scheduling and Hours

This position is full‑time and involves working a variety of hours, day and night. Weekend and holiday hours are required.

Hours & Conditions: Full‑time – 40 regular hours maximum with 5 hours overtime required.

Travel

5%; Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.

Physical Requirements

Ability to maneuver and regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler temperatures. Noise level in the work environment is usually moderate.

Other

Specialized attire required in food establishments (hats or visors, gloves, etc. provided).

Additional Information

In the spirit of pay transparency, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non‑financial benefits that invest in your overall growth, well‑being, and career journey.