Store Manager

Northdale Oil; Thompson (ND); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

Paid Time Off (PTO)

Paid Training

Annual Benefit for Northdale Clothing

Cell Phone Benefit

Job summary

Northdale Oil Inc. Store Manager position in Thompson, ND oversees day-to-day convenience store operations, focusing on customer service, sales growth, and profitability.

The role emphasizes a forward-thinking mindset and adherence to Northdale’s service standards. Responsibilities include hiring, training, scheduling, budgeting, cash and inventory control, and implementing promotions while maintaining brand standards.

Qualifications

• High School Diploma required.
• 4+ years of retail management or leadership preferred.
• Effective communication skills, including patience and listening.
• Ability to coach, train and motivate employees.
• Comfortable working in a fast-paced environment.
• Ability to problem solve, manage conflict, and multi-task.
• Strong work ethic.

Responsibilities

• Maintain high level of customer service.
• Hire, train, schedule, and motivate individuals.
• Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
• Supervise and discipline all store employees in accordance with company policy.
• Perform, implement, and enforce established daily operating procedures to ensure store is clean, stocked, organized, and well kept.
• Maintain quality brand image standards.
• Monitor daily retail gasoline competitors and communicate the prices with the corporate office.
• Complete daily paperwork in a timely manner.
• Monitoring, manage, and be accountable for overall site cash management including cash over/short, safe balancing, inventory control, waste, & drive-offs.
• Maintain and adjust operations to stay within corporate budget and make changes necessary to sustain the projected profit margin, control expenses, and keep payroll percentage under control.
• Implement monthly promotions ensuring all POS is properly posted.
• Communicate any merchandising problems, price change requests, and equipment problems.
• Enforce all safety policies and procedures and report all employee and/or customer incidents.

Skills

Effective communication

Coaching & training

Staff motivation

Conflict management

Multitasking

Strong work ethic

Education

High School Diploma

Job description

Description

The Store Manager is responsible for the day-to-day convenience store operations. The Store Manager is a vital member of our organization playing an essential role in the retention and growth of the convenience store developing strategies to improve customer service, drive sales, and increase profitability. The self-motivated, service-orientated individual will be accountable for demonstrating Northdale’s culture of exceptional customer service and forward-thinking mindset.

Responsibilities and Duties

• Maintain high level of customer service.
• Hire, train, schedule, and motivate individuals.
• Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
• Supervise and discipline all store employees in accordance with company policy.
• Perform, implement, and enforce established daily operating procedures to ensure store is clean, stocked, organized, and well kept.
• Maintain quality brand image standards.
• Monitor daily retail gasoline competitors and communicate the prices with the corporate office.
• Complete daily paperwork in a timely manner.
• Monitoring, manage, and be accountable for overall site cash management including cash over/short, safe balancing, inventory control, waste, & drive-offs.
• Maintain and adjust operations to stay within corporate budget and make changes necessary to sustain the projected profit margin, control expenses, and keep payroll percentage under control.
• Implement monthly promotions ensuring all POS is properly posted.
• Communicate any merchandising problems, price change requests, and equipment problems.
• Enforce all safety policies and procedures and report all employee and/or customer incidents.

Qualifications

• High School Diploma required.
• 4+ years of retail management or leadership preferred.
• Specific skills:
• Effective communication skills including patience and listening skills.
• Ability to coach, train and motivate employees.
• Comfortable working in a fast-paced environment.
• Ability to problem solve, manage conflict, and multi-task.
• Strong work ethic.

Benefits Include

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Training
• Annual Benefit for Northdale Clothing
• Cell Phone Benefit