Store Manager

Foot Locker

Santa Rosa (CA)

On-site

USD 31,684 - 42,705

Full time

14 days+

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Benefits offered by this job

Employee discount

Paid time off

Paid parental leave

Weekly pay

Life, medical and dental coverage

Development and advancement

Job summary

Foot Locker is seeking a store leadership professional for an in-store management role in Santa Rosa, CA. You will lead and coach a team to deliver an outstanding customer experience, while aligning with company standards in hiring, training, and operations.

Your role will focus on driving sales, profitability, and brand loyalty through proactive coaching and customer engagement. You will partner with store leadership and corporate teams to execute strategies, manage schedules, and maintain

Qualifications

Demonstrated leadership ability in a customer-facing sales setting.
Confident engaging customers to deliver an elevated experience.
Motivated by helping customers and athletic products.
Resourceful and versatile in a rapidly changing omni-channel environment.
Strong analytical thinking, decision-making and financial analysis.
High ethics, values, integrity, and trust.

Responsibilities

Coach and motivate the team to deliver exceptional customer experiences.
Execute standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
Drive KPIs to maximize profitability.
Enhance brand loyalty by delivering personable customer experiences.
Serve as a bridge between customers, sales associates, store leadership and corporate partners.
Maintain high customer focus and lead by example with clear communication.
Ensure visual directives and standards are followed.
Teach associates product knowledge and its application to customer experience.

Skills

Leadership

Customer service

Sales

Communication

Problem solving

Time management

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

Coaching and motivating your team to inspire top performance and an exceptional customer experience
Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
Execute plans to drive key performance indicators to maximize profitability
Enhance brand loyalty by empowering team to create a natural and personable experience for customers
Act as a partner between customers, sales associates, store leadership and corporate business partners
Maintains a high level of customer focus and leads by example with clear and engaging communication
Ensures visual directives and standards are maintained
Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Qualifications

Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
High level of ethics, values, integrity, and trust
Flexible availability - including nights, weekends, and holidays

Benefits