Store Manager

Lacoste; Santa Clara (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Lacoste is seeking a Store Manager to lead store operations, drive sales, and manage a team of associates. You will ensure daily processes run smoothly, meet sales goals, and uphold superior customer service standards.

With 3-5 years in retail management, you will analyze data, mentor staff, and maintain brand standards while controlling budget and inventory. A Bachelor’s degree in a related field is preferred for this role.

Qualifications

• 3-5 years of experience in retail management, preferably in a similar role.
• Proven track record of sales achievement and managing a successful team.
• Excellent communication and organizational abilities.
• Ability to analyze sales data and market trends.
• Proficient in retail management software and MS Office.
• Flexibility to work in a fast-paced and dynamic environment.
• Bachelor’s degree in Business Administration, Retail Management, or related field experience preferred.

Responsibilities

• Store Operations: Oversee day-to-day store operations, ensuring smooth, efficient, and effective processes.
• Sales Leadership: Develop and implement strategies to meet or exceed sales targets. Analyze sales data to identify trends and opportunities for growth.
• Team Management and Development: Lead, coach, and mentor a team of associates to enhance performance. Conduct regular performance evaluations and provide constructive feedback.
• Customer Service Excellence: Uphold outstanding customer service standards. Address customer queries and complaints with professionalism and tact.
• Inventory Management: Manage store inventory effectively, including receiving, and organizing stock. Ensure inventory accuracy and minimize losses.
• Visual Merchandising: Collaborate with the merchandising team to ensure the store is visually appealing and aligns with brand standards.
• Budget Management: Oversee the store budget, including labor costs, supplies, and other expenses.
• Compliance and Safety: Ensure compliance with all company policies and procedures. Maintain a safe and secure environment for customers and staff.

Skills

Retail management

Sales leadership

Leadership

Communication

Education

Bachelor's degree in Business Administration

Retail Management degree or related field

Job description

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).

Summary

As a Store Manager at Lacoste, you will be the driving force behind our store’s operations, sales, and team management. You will play a crucial role in managing day-to-day operations ensuring the store meets or exceeds sales goals, maintaining excellent customer service standards, managing inventory, and leading a team of motivated and customer-focused associates. With 3-5 years of retail management experience, you will bring expertise, insight, and proven strategies to achieve business objectives, maintain high customer service standards, and foster a thriving team environment.

Essential Job Responsibilities

• Store Operations: Oversee day-to-day store operations, ensuring smooth, efficient, and effective processes.
• Sales Leadership: Develop and implement strategies to meet or exceed sales targets. Analyze sales data to identify trends and opportunities for growth.
• Team Management and Development: Lead, coach, and mentor a team of associates to enhance performance. Conduct regular performance evaluations and provide constructive feedback.
• Customer Service Excellence: Uphold outstanding customer service standards. Address customer queries and complaints with professionalism and tact.
• Inventory Management: Manage store inventory effectively, including receiving, and organizing stock. Ensure inventory accuracy and minimize losses.
• Visual Merchandising: Collaborate with the merchandising team to ensure the store is visually appealing and aligns with brand standards.
• Budget Management: Oversee the store budget, including labor costs, supplies, and other expenses.
• Compliance and Safety: Ensure compliance with all company policies and procedures. Maintain a safe and secure environment for customers and staff.

Requirements/Qualifications

• 3-5 years of experience in retail management, preferably in a similar role.
• Proven track record of sales achievement and managing a successful team.Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to analyze sales data and market trends.Proficient in retail management software and MS Office.
• Flexibility to work in a fast-paced and dynamic environment.
• Bachelor’s degree in Business Administration, Retail Management, or related field experience preferred.

Equal Opportunity Employer

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.