Store Manager

World Market; Sanford (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount up to 30%

Wellness resources

Anniversary and recognition programs

Hands-on training for career growth

Benefits: Medical, Dental, Vision, 401

Job summary

World Market is seeking a store leadership professional to model a customer-first selling culture and drive sales. You will lead a high-performance team, develop staff through training and recognition, and ensure brand standards and visual execution across the store.

The role emphasizes profitability, team development, and exceptional customer experiences in a retail environment. Flexible scheduling applies, with opportunities for career growth within the company.

Qualifications

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail selling culture.
• Ability to work a flexible schedule, including nights and weekends.
• Minimum age 21 years.
• Ability to lift up to 40 lbs.

Responsibilities

• Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors.
• Provide leadership to achieve or exceed sales and profitability goals.
• Recruit, develop, and retain a high-performance, customer-focused team aligned with company values through training, recognition, and performance management.
• Ensure a branded store experience through consistent visual execution, standards, and recovery.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.

Skills

Leadership

Customer experience

Problem solving

Attention to detail

Job description

Why You’ll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

When you join our team, you’ll enjoy:

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth made for you
• Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You’ll Do

• Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors.
• Provide leadership to achieve or exceed sales and profitability goals.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Ensure a branded store experience through consistent visual execution, standards, and recovery.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
• Achieve store sales and metric goals through regular business analysis and problem-solving activities.
• Manage all store controllable expenses and profitability components.
• Validate and ensure execution of all merchandising, marketing, and promotional strategies.
• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
• Ensure a consistent orientation and onboarding experience per company expectations.
• Address and resolve employee issues and/or concerns with the appropriate partnership.
• Conduct regular team assessment and succession planning activities that build the bench.
• Ensure store schedule effectively maximizes business environment and adjust as needed.
• Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines.
• Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Additional duties and responsibilities as assigned by Field Leader.

What You’ll Bring

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
• Minimum Age 21 years.
• Ability to lift up to 40 lbs.

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: [phone]

Email: [e-mail]

This email address is only to request reasonable accommodation for the application process due to a medical condition.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.