Store Manager

FRONTGATE; Roswell (GA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid time off

Employee assistance program

Parental leave

Volunteer hours

Company discounts

Health insurance from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, Inc.'s Frontgate Outlet in West Chester, OH seeks an experienced Outlet Store Manager to oversee daily operations, drive sales, and lead a high‑performing team in a fast‑paced, promotional retail environment.

You will manage high‑volume inventory, execute merchandising and promotions, coach staff on value‑based selling, and uphold safety, losses prevention, and excellent customer service. Relocation not available, onsite role reporting to Director of Retail.

Qualifications

• 3+ years of experience in outlet or high-volume environments.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency using Microsoft Word, Excel, Outlook, Kronos, and POS systems.
• Ability to lift and mobilize medium to large items, up to 50 lbs.

Responsibilities

• Drive sales through effective merchandising, promotional execution, and staff engagement.
• Manage high-volume inventory turnover, ensuring quick processing of new and clearance product.
• Lead a team in achieving sales targets, productivity, and customer service excellence.
• Train and coach team on value-based selling, discount messaging, and upselling.
• Maintain outlet visual standards while prioritizing functionality and product availability.
• Partner with supply chain and merchandising teams to manage backstock and inventory flow.
• Monitor store metrics and implement action plans to drive performance.
• Ensure compliance with safety, operational, and loss prevention policies.

Skills

Outlet ops

Sales leadership

Staff management

Merchandising

Inventory control

Promotions

Tools

Microsoft Word

Excel

Outlook

Kronos

POS systems

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

• The Outlet Store Manager oversees daily operations, drives sales, and manages staff at a high-volume, discount-focused furniture outlet. You will focus on managing fluctuating inventory, leading quick-turn promotions, and delivering value-driven customer service. You thrive in a fast-paced, highly promotional retail environment and can adapt quickly to inventory and sales strategy shifts.
• You will report to the Director of Retail

Where You'll Work

• This role is onsite and will require you to work from our West Chester, OH, Frontgate location daily. Relocation assistance is not available for this role.

What You'll Do

• Drive sales through effective merchandising, promotional execution, and staff engagement.
• Manage high-volume inventory turnover, ensuring quick processing of new and clearance product.
• Lead a team in achieving sales targets, productivity, and customer service excellence.
• Train and coach team on value-based selling, discount messaging, and upselling.
• Maintain outlet visual standards while prioritizing functionality and product availability.
• Partner with supply chain and merchandising teams to manage backstock and inventory flow.
• Monitor store metrics and implement action plans to drive performance.
• Ensure compliance with safety, operational, and loss prevention policies.

What You'll Bring

• 3+ years of experience in outlet or high-volume environments.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems.
• Ability to lift and mobilize medium to large items, up to 50 lbs.

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.