Store Manager

Food Lion; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Food Lion in Raleigh, NC seeks a Store Manager responsible for overseeing total store operations, meeting financial targets, and building strong associate and customer relations. You will drive a culture aligned with our guiding principles while ensuring security, safety, and food safety at the highest levels.

The role requires leadership to maximize sales, implement initiatives, and maintain compliance with policies and laws, fostering community trust and operational excellence.

Qualifications

• Solid understanding of store operations required.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maximize resources to achieve financial objectives and grow sales.
• Lead the implementation of store and corporate initiatives with proper planning and delegation.
• Ensure compliance with state and federal laws, company policies, and standard practices.
• Apply market knowledge to improve competitive position.
• Provide leadership to promote a culture aligned with Guiding Principles and Values.
• Maintain a safe, secure, and pleasant environment for customers and associates.
• Control store funds and assets responsibly.
• Foster a productive environment and recruit qualified candidates as needed.
• Develop associates to balance business objectives and personal growth.
• Share/store information with confidentiality.

Skills

Store operations

Leadership

Interpersonal skills

Communication

Customer service

Education

College degree or equivalent

Tools

ACIS

Job description

Category/Area of Expertise: Retail Operations
Job Requisition: 498765
Address: USA-NC-Raleigh
Store Code: Store 01079 Managers (2718799)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 southeastern and mid-Atlantic states.

Primary Purpose

Responsible for managing total store operations. Meet or exceed established financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Duties And Responsibilities

• Maximize all resources (physical, human, and financial) that will enable the store to achieve financial objectives while maximizing sales potential and growing the customer base.
• Lead the implementation of both store specific and corporate initiatives by setting high standards, proper planning, and delegation.
• Ensure compliance with state and federal laws, company policies, and standard practices.
• Apply and expand industry and market knowledge to create and improve competitive position.
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy
• Provide a safe, secure, and pleasant environment for customers and associates.
• Ensure that proper control of all store funds and company assets is maintained.
• Foster a positive environment which anticipates and satisfies needs of associates and customers and establishes the store as a valued member in the community.
• Value differences (mirror the diversity in the community)
• Assure the recruiting and selection of the best qualified candidates to meet identified store talent needs.
• Recognize, evaluate, and develop associates to balance business objectives and individual needs.
• Treat all store information with strict confidentiality.
• Provide recognition of accomplishments and offer constructive counseling, when necessary, as it relates to achieving customer satisfaction and service while building store sales.
• Understand and use company tools such as financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems.
• Understand and utilize the Profit and Loss (P&L)
• Maintain an action plan on all associates identified as not meeting the productivity standards of performance or exceeding shrink controls, implement training and accountability as needed.
• Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
• Perform all other duties and projects as assigned
  

Qualifications

• College graduate or equivalent preferred
• Solid understanding of store operations required.
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.