Store Manager

Big O Tires - Mesa / Queen Creek / Phoenix; Queen Creek (AZ); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in automotive services seeks a dynamic Automotive Store Manager to lead daily operations and inspire a dedicated team. This role focuses on driving sales growth, ensuring customer satisfaction, and maintaining high operational standards. With a commitment to a family-oriented work environment, the company offers competitive benefits and opportunities for professional development. If you are passionate about leadership and the automotive industry, this is your chance to make a significant impact in a thriving retail setting.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Paid time off

Vision insurance

Qualifications

• Experience managing team sales and performance is essential.
• Must have automotive industry experience and valid driver's license.

Responsibilities

• Direct daily operations of the retail store to maximize profit.
• Hire, train, and evaluate store staff performance.
• Drive sales growth and maintain store standards.

Skills

Management Experience

Sales Growth

Customer Engagement

Team Leadership

Automotive Industry Knowledge

Bilingual (English/Spanish)

Education

High School Diploma

Management Training

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Paid time off

Vision insurance

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

POSITION SUMMARY

As an Automotive Store Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit. The Store Manager drives sales growth as the leader of the customer experience on the sales floor.

You will have the great responsibility to inspire, motivate, lead and develop an entire store team. You will provide leadership and direction to the store staff and successfully champion business strategies, vision and values. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Hires, trains, assigns duties and schedules work hours, monitors and evaluates job performance, disciplines, and terminates employees in accordance with company procedures and policies

Demonstrates leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals

Looks for opportunities to grow the business and improve profitability

Understands the impact surrounding KPI's and level sets employee expectations to achieve positive results

Maintains payroll and controllable expenses on P&L

Personally demonstrates high level of customer engagement and sets expectations for team

Ensures company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area

Provides clear and consistent feedback to employees on a regular basis

Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness

Ensure compliance with OSHA and Federal and State Environmental regulations

QUALIFICATIONS

Experience in a management capacity where managing team sales and bottom-line performance is a must

Automotive industry experience

Can speak, read and write English. Spanish speaking is a plus

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to speak effectively before customers and employees

Valid driver's license

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.