Store Manager

trekbikes

Pottstown (Montgomery County)

On-site

USD 60,000 - 90,000

Full time

6 days ago

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Benefits offered by this job

Flexible and fun company culture

Competitive health care

PPO & HDHP medical plan options

Dental insurance

Vision insurance

Flexible Spending Accounts (FSA)

Free life insurance & optional term

Competitive vacation package

401(k) with match and ESOP

Maternity leave with pay

Paid company holidays

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discounts

Job summary

Trek Store Pottstown is seeking a Store Manager to own day-to-day operations, shape the customer experience, and drive record sales. You will set standards for exceptional service, mentor a high-performing team, and lead with energy and passion for cycling.

You will be responsible for hiring, training, scheduling, and ensuring a community-focused store that delivers top results and inspires both customers and colleagues.

Qualifications

Retail know-how with KPI and budget awareness.
Leadership experience guiding a team for 1+ year.
2+ years in retail, strong merchandising sense.
Ops savvy: inventory, scheduling, payroll basics.
Passion for bikes and helping others discover cycling.
Quick thinker with strong problem-solving ability.
Clear, respectful communication in teams and customers.
Adaptable to fast-paced retail environments.

Responsibilities

Drive sales from the floor with hospitality and top performers.
Lead training and coach team using Trek U and other tools.
Host bi-weekly leadership reviews with the team.
Maintain an organized, shopper-friendly store with merchandising.
Oversee inventory, supply management, and QuickBooks exports.
Manage hiring, onboarding, scheduling, and team development.

Skills

Leadership Experience

Retail Know-How

Retail Roots

Operational Chops

Love for Bikes

Problem-Solving Skills

Communication Game

Adaptability

Tools

QuickBooks

Inventory Management

Merchandising Systems

Customer Service Tools

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you\'re on our team, you\'re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we\'ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Pottstown

Summary

En tant que Gérant du magasin, une partie importante de la responsabilité reposera sur vos épaules. Vous allez diriger chaque aspect des opérations quotidiennes de votre magasin, vous allez planifier les prochaines réussites et vous aurez l'ultime responsabilité pour établir les normes en termes d'expériences client extraordinaires, de performances de pointe des employés et de ventes record.

Ceci est un poste pour quelqu'un qui aime les gens, qui veut créer un monde meilleur et qui sait comment faire les choses fonctionner. Il exige de très bonnes compétences de leadership et la capacité de rassembler une équipe autour de vous. Vous serez un mentor, un leader et une source d'inspiration - et vous ferez tout ça avec un maximum de plaisir. Votre objectif n\'est pas uniquement de gérer un magasin prospère, mais un magasin qui est fantastique pour votre communauté, vos clients et vos employés. Vous aurez l\'opportunité de changer les vies des autres.

Job Description

As Store Manager, a lot of responsibility will rest on your shoulders. You\'ll lead the charge in every aspect of your store\'s day-to-day operations and plans for future success, and you\'ll be the one person ultimately accountable for setting the standard for best in the world customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You\'ll be a mentor, a leader, and an inspiration-and you\'ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that\'s the best for your community, your customers, and your employees. You will have the opportunity to change people\'s lives!

Financial Performance - 50%
- Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople.
- Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.

Staff Performance - 25%
- Lead training across all key areas and validate through observation, role-play, and tools like Trek U.
- Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.

Store Merchandising & Operations - 15%
- Maintain an organized, shopper-friendly store with strong merchandising and displays.
- Oversee store operations including inventory management, supply management, and QuickBooks exports.

Human Resources - 10%
- Manage hiring, onboarding, scheduling, and team development.
- Support all HR processes including discipline and team engagement.

What you\'ll bring to the team

Retail Know-How: You\'ve got a solid handle on retail fundamentals-think KPIs, profit & loss statements, budgets-the numbers that keep a store thriving.

Leadership Experience: You\'ve led a team for at least a year and know how to coach, inspire, and bring out the best in people.

Retail Roots: You\'ve spent at least 2 years in the retail world.

Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service-you\'ve done it all and can juggle these pieces like a pro.

Love for Bikes: You believe bikes make the world better! Whether you\'re a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel.

Problem-Solving Skills: You\'re quick on your feet and great at figuring things out-even when the path isn\'t totally clear.

Communication Game: You know how to keep it clear, real, and respectful-whether it\'s over email, in a team huddle, or helping a customer find their perfect ride.