Store Manager

Trek Bicycle; Concord (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible and fun company culture

Competitive health care

PPO & HDHP medical plan options,Dental

Flexible Spending Accounts (FSA)

Free life insurance & optional term

Competitive vacation package

401(k) with match and ESOP

12 weeks of maternity leave with 100%+

Paid company holidays

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discounts

Job summary

Trek Bicycle Concord Store Manager is sought to lead daily operations, drive exceptional customer experiences, and set the standard for world-class performance in a fast-paced retail environment.

You will mentor a diverse team, oversee inventory, scheduling, and merchandising, and work with leadership to ensure the shop is welcoming, profitable, and deeply connected to the local biking community.

Qualifications

• Retail fundamentals such as KPIs, P&L, and budgets.
• Led a team for at least one year.
• Spent at least 2 years in the retail world.
• Experience in inventory, merchandising, payroll, scheduling, and customer service.
• Passion for bikes and community engagement.

Responsibilities

• Drive sales by leading from the floor with hospitality and top-tier service.
• Lead training across key areas and run bi-weekly leadership meetings.
• Maintain an organized, shopper-friendly store with strong displays.
• Oversee inventory, supply management, and quickBooks exports.
• Manage hiring, onboarding, scheduling, and team development.

Skills

Retail Know-How

Leadership Experience

Retail Roots

Operational Chops

Love for Bikes

Problem-Solving Skills

Communication Game

Comfort with Change

Job description

About us

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location Trek Store Concord

Summary

Entant queGérant du magasin, une partie importante de la responsabilité reposera sur vos épaules. Vous allez diriger chaque aspect des opérations quotidiennes de votre magasin, vous allez planifier les prochaines réussites et vous aurez l’ultime responsabilité pour établir les normes en termes d’expériences client extraordinaires, de performances de pointe des employés et de ventes record. Ceci est un poste pour quelqu’un qui aime les gens, qui veut créer un monde meilleur et qui sait comment faire les choses fonctionner. Il exige de très bonnes compétences de leadership et la capacité de rassembler une équipe autour de vous. Vous serez un mentor, un leader et une source d’inspiration — et vous ferez tout ça avec un maximum de plaisir. Votre objectif n’est pas uniquement de gérer un magasin prospère, mais un magasin qui est fantastique pour votre communauté, vos clients et vos employés. Vous aurez l’opportunité de changer les vies des autres.

Job Description

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for best in the world customer experiences, top-notch employee performance, and budget-beating sales. This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s the best for your community, your customers, and your employees. You will have the opportunity to change people’s lives!

• Financial Performance – 50% Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople. Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.
• Staff Performance – 25% Lead training across all key areas and validate through observation, role-play, and tools like Trek U. Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.
• Store Merchandising & Operations – 15% Maintain an organized, shopper-friendly store with strong merchandising and displays. Oversee store operations including inventory management, supply management, and QuickBooks exports.
• Human Resources – 10% Manage hiring, onboarding, scheduling, and team development. Support all HR processes including discipline and team engagement.

What you’ll bring to the team

• Retail Know-How: You’ve got a solid handle on retail fundamentals—think KPIs, profit & loss statements, budgets—the numbers that keep a store thriving.
• Leadership Experience: You’ve led a team for at least a year and know how to coach, inspire, and bring out the best in people.
• Retail Roots: You’ve spent at least 2 years in the retail world.
• Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service—you’ve done it all and can juggle these pieces like a pro.
• Love for Bikes: You believe bikes make the world better! Whether you’re a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel.
• Problem-Solving Skills: You’re quick on your feet and great at figuring things out—even when the path isn’t totally clear.
• Communication Game: You know how to keep it clear, real, and respectful—whether it’s over email, in a team huddle, or helping a customer find their perfect ride.
• Comfort with Change: Retail moves fast, and you’re cool with that. You’re flexible, resourceful, and ready to roll with whatever comes your way.

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

Equal Employment Opportunity

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.