Store Manager

Jockey International, Inc.; Pottstown (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Life/Vision benefits

401(k)

Paid Time Off (PTO)

Employee discounts

Job summary

Jockey is seeking a dynamic Store Manager for our Philadelphia, PA location to lead daily operations, drive sales, and deliver exceptional customer service. You will manage scheduling, budgeting, merchandising and payroll while mentoring associates to meet performance standards.

Qualified candidates bring 3–5 years of retail leadership, strong communication skills, and POS system knowledge. Advanced business education is a plus; flexibility for shifts, weekends, and holidays is required.

Qualifications

• 3–5 years of proven retail leadership experience.
• Strong selling experience with the proven ability to meet or exceed performance standards.
• Strong communication (verbal and written) and interpersonal skills.
• Proven experience in attracting, developing and retaining strong talent.
• Flexibility with the ability to work opening/closing shifts, weekends, holidays, and overtime.
• Strong working knowledge of POS systems.

Responsibilities

• Lead store operations including scheduling, budgeting, and sales performance.
• Coach and mentor staff to uphold selling standards and accountability.
• Implement and manage marketing, sales, service and financial strategies.
• Recruit and train new associates; maintain staffing levels.
• Coordinate with mall management and participate in relevant events.
• Open/close the store, handle transactions and inventory concerns.

Skills

Retail leadership

Sales proficiency

Communication skills

Talent development

Education

High School diploma or equivalent

Advanced degree in Business or related field

Tools

POS systems

Job description

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is family-owned company recognized the world over for delivering feel-good comfort, our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary. We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you? Jockey is seeking a dynamic Store Manager at our Philadelphia, PA location. As our Store Manager you will provide leadership and direction to your assigned store in the areas of key business metrics, sales and profitability, payroll cost control, merchandising, selling and customer service, recruiting, selecting, training, coaching and developing people.

JOB EXPECTATIONS

• Demonstrate leadership that reflects Jockey’s core values and culture.
• Oversee daily operations including scheduling, budgeting, and sales performance
• Ensure adherence to all operational and organizational standards including Visuals, inventory control, security, human resources, expenses and policy and procedure
• Lead, coach and mentor consistent selling standards, effective communication and accountability to role expectations
• Implement and manage the execution of marketing, sales, service and financial strategies.
• Communicate and review key performance metrics with team members on a consistent basis to collectively identify areas of opportunity and development.
• Network and recruit to ensure open positions are hired timely with qualified candidates.
• Train and develop new associates; maintain appropriate staffing levels.
• Lead and inspire store team through effective coaching and performance management; develop key staff members for expanded roles in the organization.
• Establish and maintain relationships with mall management representatives; attend meetings and coordinate participation in relevant mall events.
• Perform standard retail store operations including opening/ closing the store, performing sales transactions, addressing any store maintenance and inventory concerns.
• Protect the overall security of the store cash, inventory and other company assets
• Other job duties as assigned.

Qualifications

REQUIRED:

• High School degree or equivalent.
• 3-5 years of proven retail leadership experience
• Strong selling experience with the proven ability to meet or exceed performance standards.
• Strong communication (verbal and written) and interpersonal skills
• Proven experience in attracting, developing and retaining strong talent.
• Excellent problem-solving and decision-making abilities.
• Flexibility with the ability to work opening/closing shifts, weekends, holidays, and overtime.
• Strong working knowledge of POS systems.

Preferred

• Advanced degree in Business or related field
• MS Office skills

PHYSICAL DEMANDS/WORKING ENVIRONMENT

• Ability to move a minimum of 25 pounds.
• Ability to effectively maneuver around the sales floor, and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store.
• Ability to work with/around cleaning chemicals.

In return for your expertise, JOCKEY offers a competitive and comprehensive flexible benefits package which includes Medical/Dental/Life/Vision, 401(k), generous Paid Time Off (PTO), educational support, fitness club discounts, employee discounts and Rewards, a business casual work environment, and exciting career growth opportunities!

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community. We were just named one of the Dave Thomas’ Foundation’s top Adoption-Friendly employers. Our non-profit 501c(3) Jockey Being Family