Store Manager

Guess?, LLC.; Pleasant Prairie (WI); Presencial; USD 70 000 - 90 000; Tempo integral

Resumo da oferta

Pleasant Prairie Premium Outlets - Factory is seeking a Store Manager responsible for driving sales growth, profitability, customer satisfaction, merchandising standards, and store operations. The role oversees training and development of the entire staff and reports to the District Manager.

Responsibilities include leadership on the sales floor, visual merchandising execution, achieving profitability targets, and ensuring policy compliance and loss prevention.

Qualificações

• Two years of store manager experience with proven sales and profit results.
• Ability to recruit, train, and develop staff.
• Ability to stand for long periods and lift up to 30 pounds.

Responsabilidades

• Develop and retain store management and associate talent.
• Lead customer experience and service excellence on the sales floor.
• Ensure visual merchandising standards and store cleanliness.
• Meet profitability goals including payroll, shrink, and conversion.
• Execute strategies to maximize sales and control expenses.

Conhecimentos

Sales leadership

Staff development

Customer service

Merchandising

Employee training

Payroll management

Loss prevention

Policy compliance

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

Pleasant Prairie Premium Outlets - Factory

Position Overview

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

Reports To: District Manager

Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates

Essential Functions

People Development

• Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
• Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
• Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
• Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
• Strategic Execution: Create and execute strategies to maximize store sales and control expenses.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.