Store Manager

Trek; Pasadena (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Flexible culture

Health care

Dental & Vision

FSA

Life insurance

Vacation package

401(k) + ESOP

Maternity leave

Holidays

Tuition reimbursement

Employee discounts

Partner discounts

Job summary

Trek Store Pasadena is seeking a Store Manager to lead daily operations, drive sales, and build a high-performing team that delivers best-in-class customer experiences. You’ll oversee budgeting, training, inventory, and HR processes while championing Trek’s hospitality culture and community focus.

You will mentor staff, optimize merchandising, and ensure a top-notch store environment that reflects Trek’s values and supports growth for the team and customers alike.

Qualifications

• Retail fundamentals: KPIs, P&L, budgets and profitability.
• Led a team for at least 1 year, with coaching responsibilities.
• Minimum 2 years in retail environment.
• Experience with inventory, merchandising, payroll, scheduling, and customer service.
• Passion for bikes and helping others discover cycling.
• Strong problem-solving and clear communication.

Responsibilities

• Drive store sales from the floor with exceptional hospitality and coaching.
• Support budgeting, financial reviews, and team development.
• Lead training across key areas and run bi-weekly leadership meetings.
• Maintain organized, shopper-friendly store with strong merchandising and displays.
• Oversee inventory management, store operations, and QuickBooks exports.
• Manage hiring, onboarding, scheduling, and team engagement.

Skills

Retail know-how

Leadership

Team management

Retail experience

Customer service

Problem solving

Communication

Adaptability

Tools

QuickBooks

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Pasadena

Summary

Job Description

As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for best in the world customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You’ll be a mentor, a leader, and an inspiration—and you’ll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that’s the best for your community, your customers, and your employees. You will have the opportunity to change people’s lives!

Financial Performance – 50%

• Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople.
• Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.

Staff Performance – 25%

• Lead training across all key areas and validate through observation, role-play, and tools like Trek U.
• Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.

Store Merchandising & Operations – 15%

• Maintain an organized, shopper-friendly store with strong merchandising and displays.
• Oversee store operations including inventory management, supply management, and QuickBooks exports.

Human Resources – 10%

• Manage hiring, onboarding, scheduling, and team development.
• Support all HR processes including discipline and team engagement.

What you’ll bring to the team

• Retail Know-How: You’ve got a solid handle on retail fundamentals—think KPIs, profit & loss statements, budgets—the numbers that keep a store thriving.
• Leadership Experience: You’ve led a team for at least a year and know how to coach, inspire, and bring out the best in people.
• Retail Roots: You’ve spent at least 2 years in the retail world.
• Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service—you’ve done it all and can juggle these pieces like a pro.
• Love for Bikes: You believe bikes make the world better! Whether you’re a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel.
• Problem-Solving Skills: You’re quick on your feet and great at figuring things out—even when the path isn’t totally clear.
• Communication Game: You know how to keep it clear, real, and respectful—whether it’s over email, in a team huddle, or helping a customer find their perfect ride.
• Comfort with Change: Retail moves fast, and you’re cool with that. You’re flexible, resourceful, and ready to roll with whatever comes your way.

Compensation Range

Annual Salary $80,000.00 - $90,000.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish