Store Manager

Harmons Grocery; Northern (KY); Hybrid; USD 61,000 - 101,000; Full time

Job summary

Harmons Grocery in Kentucky is seeking a Store Manager to improve store conditions, grow profitability, and provide leadership to support the Store Director by mentoring associates and promoting teamwork.

You will build sales, oversee all departments, ensure product quality and proper pricing, manage schedules to meet labor goals, and deliver exceptional customer service while maintaining safety and sanitation standards.

Qualifications

• High school diploma is required; a bachelor's or master's degree is highly preferred.
• Five years of grocery or retail experience with managerial/leadership preferred.
• Ability to lead, mentor, and motivate associates.

Responsibilities

• Mentor associates to improve performance and store culture.
• Oversee operations across departments and ensure safety and sanitation.
• Build sales and manage expenses to increase profitability.
• Ensure product quality, freshness, and accurate pricing.
• Schedule management and labor goal attainment.
• Deliver excellent customer service and resolve issues.
• Interact with management and attend meetings.

Skills

Leadership

Customer service

Mentoring

Communication

Conflict resolution

Team management

Education

Bachelor's or Master's degree in business/communication/related field

High school diploma

Job description

Posted Saturday, August 29, 2026 at 8:00 AM | Expires Sunday, September 6, 2026 at 7:59 AM

Up to $101,265 PER YEAR

GENERAL PURPOSE:

The purpose of this position is to improve store conditions and profitability while providing growth opportunity and additional leadership to support the Store Director. This person will help ensure the success of their store by mentoring associates to be their best, providing leadership to the store, promoting teamwork and a positive store culture, and recognizing associates and holding them accountable. This person will build sales and manage expenses to increase the profitability of their store. This person will provide exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Cross train in all areas of the store especially fresh foods
• Assist in overseeing the successful operation of all departments in the store
• Ensures the quality and freshness of all products and services provided by throughout the store
• Responsible for maintaining the appropriate product assortment and inventory levels for all departments in the store
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the store is clean and meets the company standards for appearance
• Delivers excellent customer service to all customers
• Communicates openly and frequently with department managers, Store Directors, Sales Directors, and the VP of Operations
• Ensures company standards for safety, sanitation, and productivity are maintained
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
• Promptly addresses and resolves associates’ concerns and/or grievances
• Assists in writing the management schedule to ensure coverage and meet labor goals
• Interacts with customers and assists with special requests, complaints, etc.
• Walks the store and looks for opportunities to improves store conditions, sales, and safety
• Conducts interviews and hires store associates
• Reviews store numbers; sales, labor, shrink, projections, etc.
• Reviews Foodie Club Card spreadsheets to monitor coupons added and points added
• Authorizes store invoices to be paid
• Oversees schedules to ensure that associates are treated fairly, and that coverage and sales needs are met
• Performs periodic department audits for the pharmacy, fresh foods, and scanning
• May attend and conduct meetings both in-store and off-site; Manager’s Meeting, P & L meetings, projection meetings, personal growth, etc.
• Assists with quarterly inventory of all store products
• Accepts role as Safety Committee Chair, which is responsible for monthly safety meetings, monthly safety audits, review of accident follow up, investigations and tracking reports
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Conducts interviews and hires store associates
• Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned .

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma is required; a bachelor's or master's degree in technical sales, communication, business, or related field highly preferred; five years of grocery or other retail experience with managerial/leadership preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Basic math skills
• Basic computer skills including Microsoft Office Suite
• Understanding of product rotation
• Should have a passion for customer service
• Must obtain Harmons’ Forklift Certification
• Must have the ability to advocate, analyze, and understand technology to be effective personally and have an impact on business performance
• Knowledge of all aspects of store operations; equipment, tools, food preparation, etc.
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills to communicate with and manage diverse groups of people effectively and efficiently
• Ability to handle conflict appropriately and professionally
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized analytical skills and techniques
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.