Store Manager

Torrid; North Bend (WA); On-site; USD 33,131 - 45,557; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Paid holidays

Employee discount 50%

Tuition reimbursement

Job summary

Torrid is seeking a Store Manager in North Bend, Washington to lead the store team and ensure success in sales and customer service. The ideal candidate will have 1-2 years of retail management experience and the ability to create an inclusive and positive shopping environment. Responsibilities include achieving KPIs, recruiting talent, ensuring operational excellence, and adapting to retail changes. Benefits include competitive pay, 401k, employee discounts, and more.

Qualifications

• 1-2 years of specialty/apparel retail management experience.
• Ability to lead teams to success.
• Flexibility and adaptability in a fast-paced environment.

Responsibilities

• Direct and lead the team to achieve store objectives.
• Ensure store achieves company objectives and KPI goals.
• Recruit and train sales-focused top talent.

Skills

Retail management experience

Team leadership

Customer experience

Fashion-focused

Multitasking

Education

High School diploma or equivalent

College degree

Job description

Welcome to Torrid

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees. We’re committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Store Manager, you’ll create a team environment which fosters inclusivity and positive connections. In this role, you’ll be responsible for directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development.

What You’ll Do

• Ensure that your store achieves company objectives and KPI goals
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, develop and train top talent who are sales, customer, and fashion-focused
• Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with District Manager and HQ partners

What You’ll Need

• At least 1 – 2 years of specialty/apparel retail management experience with proven ability to lead teams to success
• High School diploma, GED or equivalent experience. College degree is a plus
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashion focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get

We offer a comprehensive package of benefits to employees, which depending on eligibility may include…

• A competitive benefits package including medical, dental, vision, mental health resources, 401k with company match, life insurance, short‑term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP) and jury duty
• Additional perks include: monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program

Pay range: $24.05 – $33.07 per hour

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Our company participates in E‑Verify. E‑Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I‑9). The information provided on the Form I‑9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

• E‑Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
• Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
• Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
• California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
• EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf