Store manager

3M HEALTHCARE; Naples (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Full‑time benefits & 401K

Vacation & Sick time

Employee discounts

Flexible schedule

Room for advancement

Working with pets!

Job summary

Pet Supermarket is seeking an energetic Store Manager to lead one of our largest retail operations in Naples, FL. You will coach the team, uphold high service standards, protect assets, and drive sales growth while overseeing frontline operations in a dynamic pet-care environment.

You will manage sales initiatives, customer experience, inventory control, and training plans, while fostering community relationships and ensuring compliance with safety protocols.

Qualifications

• Minimum 3–5 years in a retail manager role or at least 1 year as a Store Manager.
• College degree is an asset.
• Must enjoy working with animals.

Responsibilities

• Sales leadership to meet KPIs and store performance goals.
• Build relationships with customers and the community to promote loyalty and service excellence.
• Oversee operations, inventory, costs, loss prevention, and training plans; coach the team.

Skills

Leadership

Customer service

Coaching staff

Performance reviews

Education

College degree

Job description

Location

Naples, Florida

About the Role

Pet Supermarket is looking for energetic, customer‑focused Store Managers to lead one of our largest retail operations. As a Store Manager you will coach your team, maintain high service standards, protect our assets, and drive sales growth while working at the front lines in a dynamic pet‑care environment.

Responsibilities

• Sales Leadership

  Drive sales, service, and customer experience initiatives to meet KPIs and store performance goals. Teach and train staff, conduct performance reviews, and hold the team accountable for meeting financial targets and customer satisfaction metrics.

• Customer Excellence

  Build relationships with customers and the community, monitor customer ratings, resolve complaints, and promote loyalty while maintaining a professional, friendly attitude in all interactions.

• Operations & Talent Development

  Maintain brand standards, manage inventory, control costs, oversee loss prevention and safety protocols, and execute all training plans. Develop the team through coaching, performance management, and proactive staffing.

• Business Insight

  Analyze profit and loss statements, maximize DSOP through discounts and inventory decisions, and plan community events with rescue agencies to support store profitability.

• Experience, Education & Certifications

  Minimum 3–5 years in a retail manager role or at least 1 year as a Store Manager. College degree is an asset. Must enjoy working with animals.

• Schedule & Physical Requirements

  Work a flexible schedule that includes mornings, evenings, weekends and holidays; 2 closing shifts per week; at least 45 hours per week; must have a valid driver’s license and access to a vehicle. Physical demands include lifting up to 55 lbs and standing or moving around most of the shift.

• Competencies

  Customer focus, motivating others, drive for results, interpersonal savvy, talent development, time management, delegation, and building effective teams.

• Benefits
  • Competitive pay
  • Full‑time benefits & 401K
  • Vacation & Sick time
  • Employee discounts
  • Flexible schedule
  • Room for advancement
  • Working with pets!

• Pet Supermarket is an equal‑opportunity employer and a drug‑free workplace.