Store Manager

BoxLunch; Milpitas (CA); On-site; USD 35,473 - 44,358; Full time

Job summary

BoxLunch in Milpitas, CA, is seeking a Store Manager to lead our store at the forefront of bringing fandom to life. You will drive sales targets, recruit and develop a stellar team, and manage performance with a customer-first mindset.

You will engage customers through social media, store apps, and clienteling while maintaining operational excellence and adherence to company policies. A strong retail leadership background is essential.

Qualifications

• Previous retail management experience is required.
• Strong communication and interpersonal skills.
• Experience with payroll, scheduling, reporting, and merchandising is a plus.

Responsibilities

• Achieve store sales plan and comp sales goals.
• Recruit, develop, and retain a collaborative team.
• Lead customer engagement through social media, store apps, and clienteling.
• Maintain an operationally sound store with structure, delegation, and customer first selling practices.
• Monitor shrink, payroll hours, schedules, and influencing factors on business.
• Communicate trends and feedback with retail leadership and HQ partners.
• Run sales reports and use data to guide strategy to hit targets.
• Implement merchandising plans and promotions on time.

Skills

Communication

Recruiting

Operations

Education

High school diploma or GED

Job description

At BoxLunch, we019re committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.
Weere on the search for a Store Manager that will be at the forefront of bringing the fandom to life. Youll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. Youll be a retail maverick that can handle anything that comes your way. Youll be a believer in developing talent and providing the best customer service in the mall. In short, youre a superhero.

What You\'ll Do

• Ensure that your store achieves the sales plan and/or comp sales goals. Its not all about the Benjamins, but then it kind of is
• Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
• Youre the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling
• Lead an operationally sound business; youfll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
• Keep watch (like the Nights Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• Youve got the keys to the kingdom, and youre not afraid to use them! Youre willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
• Deliver the goods - youll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
• Every Fellowship needs a Gandalf! Ensure that youre continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback

What Youll Need

• At least 1-2 years of retail store management experience; you9ve led teams to success and want to experience more of it. Youll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
• You\'ll have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way
• Open-minded and inquisitive regarding pop culture fandoms & trends
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

$25.75 - $32.20 an hour
Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual9s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.