Store Manager

BoxLunch; Thousand Oaks (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

BoxLunch is seeking a Store Manager to lead a high-energy mall store, driving sales, recruiting top talent, and delivering outstanding customer service. You will own performance management, development, and the day-to-day operations, ensuring a flagship shopping experience for fans of pop culture.

You’ll manage a team, build a buzz through community engagement, and leverage data to optimize schedules, stock, and promotions while maintaining the brand’s mission to fight hunger.

Qualifications

• Minimum 1–2 years of retail store management experience leading a team.
• Strong communication, recruiting and operational skills to drive performance.
• Experience with payroll, reporting, scheduling and merchandising processes.

Responsibilities

• Ensure store achieves sales plan and comp sales goals.
• Recruit, develop and retain a collaborative, passionate team.
• Lead customer engagement through social media and clienteling.
• Maintain operational excellence with structure, delegation and autonomy.
• Monitor shrink, payroll hours, schedules, and external factors affecting business.
• Communicate trends and feedback with retail leadership and HQ.
• Run sales reports to guide strategy and hit targets.
• Merchandise the store using planograms and launch promos on time.
• Mentor and recognize staff to build bench strength.

Skills

Store management experience

Leadership

Communication

Recruiting

Operations

Payroll

Reporting

Scheduling

Merchandising

Education

High school diploma or GED

Job description

At BoxLunch, we're committed to using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.

We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regard to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent and providing the best customer service in the mall. In short, you're a superhero.

What You'll Do

• Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is
• Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
• You're the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling
• Lead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
• Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You've got the keys to the kingdom, and you're not afraid to use them! You're willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
• Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
• Every Fellowship needs a Gandalf! Ensure that you're continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback

What You'll Need

• At least 1-2 years of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
• You'll have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way
• Open-minded and inquisitive regarding pop culture fandoms & trends
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.