Store Manager

Reasors Food Stores; Mayfield (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Blarney Castle in Kingsley, MI is seeking a Store Manager to lead store operations, coach associates, and ensure exceptional customer service. You will manage staffing, coaching, and daily activities to meet company standards and legal requirements while maintaining a welcoming store environment.

The role requires leadership experience, strong communication, and the ability to handle fast-paced conditions. On-site work is required; flexible shifts and on-call coverage are expected.

Qualifications

• High school diploma or equivalent required.
• Progress toward or completion of a bachelor’s degree preferred but not required.
• Five years of relevant work experience including leadership and supervisory responsibilities.
• Strong math skills to prepare and interpret operating reports.
• Able to read, write and comprehend procedures and training materials; able to implement them.
• Strong verbal and written communication skills.
• Ability to interact with diverse people including staff, customers and vendors.
• Capable of managing fast-paced operations and switching tasks as needed.
• Demonstrated computer literacy in business operations; POS, HR and MS Office helpful.
• Willing to work any shift and be on-call for emergencies.
• Reliable attendance and transportation with valid auto insurance.

Responsibilities

• Lead and motivate staff to achieve store goals.
• Provide excellent customer service and ensure customer satisfaction.
• Drive store performance by implementing company programs and action plans.
• Analyze sales and expenses to maximize revenue and control costs.
• Monitor staffing levels and staff development for operations efficiency.
• Maintain pricing, inventory, and vendor performance for consistent stock.

Skills

Leadership

Communication

Multi-tasking

Customer service

POS

HR

MS Office

Attendance

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

POS system

HR software

MS Office

Job description

• Location 4946 Garfield Road,Kingsley, MI, 49649,United States
• Job Category C-Store
• Employee Type C-Store Exempt

Contact information

• Name Corrine Horner

Job Purpose

This position contributes to Blarney Castle’s success by leading a team of store associates to create and maintain our standards of product quality and service for our customers. The store manager is responsible for managing store operations by being a front of the store leader, connecting with customers, employees and coaching in the moment. Identifies ways to drive results, managing costs and ensuring a welcoming environment that surprises and delights our customers in full compliance with Company standards and federal, state and local laws.

Preferred Qualifications

• High school diploma or equivalent is required.
• Progress toward or completion of a bachelor’s degree in a relevant field is preferred but not required.
• Five years of relevant work experience, including leadership and supervisory responsibilities.
• Demonstrated an understanding of basic math skills in order to prepare and interpret operating reports.
• Able to read, write, and comprehend instructions, procedures, recipes, and training materials. Must also be able to implement these guidelines with the staff.
• Strong communication skills, in both verbal and written form.
• Be able to communicate effectively with a wide variety of people, including internal team members, customers and vendors.
• Demonstrate a management style that can transition easily from down-time to a fast-paced work environment based on business needs.
• Be able to multi-task, and pivot from one task to another.
• Able to create and sustain an inclusive team environment.
• Demonstrated computer literacy in business operations. Experience with Point of Sale, HR and standard Microsoft Office products helpful.
• Able to work any shift and be available on-call to handle emergency situations.
• Demonstrated a history of dependable and consistent attendance at work.
• Have reliable transportation and a valid proof of auto insurance in order to complete banking responsibilities and other off-site business activities.
• Must be at least age 18 or older due to age restricted product sales.

Essential Duties

• Lead, motivate and inspire your assigned staff to complete tasks needed to make your business thrive. Examples:
  • Staff planning and hiring
  • Training
  • Goal Setting based on their projected or communicated career path.
  • Timekeeping
  • Performance management, accompanied by continuous skill development.
  • May deliver corrective actions if necessary.
• Ensure every customer is provided with immediate and undivided attention from yourself and your staff.
• Maintain the expectation of Superior Super Service with all customers.
• Customer complaints will be resolved in a timely and appropriate manner.
• Drives implementation of Company programs by developing action plans and directly motivating employees to meet operational objectives.
• Analyze sales and expense information to maximize sales and profits.
• Utilize tools and analyze financial reports to identify and address trends and issues in store performance.
  • Recommend action plans to your District Manager.
• Monitors and manages store staffing levels to ensure employee development and to achieve and maintain store operational requirements.
• Promote an environment for effective teamwork where employees feel valued and respected.
• Identify, plan, and delegate appropriate responsibilities to ensure a smooth flow of operations throughout the team equally.
• Demonstrate a calm demeanor during periods of high volume or unusual events.
  • Manage a smooth transition afterwards to maintain store operating standards and to set a positive example for employees.
• Review store performance against audit standards specified by District Manager.
• Ensure that pricing and inventory levels are properly maintained to established standards.
  • Order inventory and monitor vendor performance.
  • Implement approved promotions and ensure stock is available consistently.
• Follow all company policies, procedures, and practices.
• Ensure compliance with all local, state, and federal laws within the scope of convenience store and gas station operations. Monitor team compliance and trains as necessary.
• Prepare and deliver deposits to the appropriate bank.
• Reconciles daily receipts with PDI resolving any variances.
• Ensure maintenance issues are properly communicated and resolved in a timely manner.
• Maintain safety and security in the store and fueling area, properly document all incidents.
• Respond to unusual or emergency situations outside of normal business hours as necessary.
• Perform all work on-site at assigned store location.
• Complete training within established deadlines.
• Other duties as assigned.

Physical And Environmental Conditions

• Work is performed in a convenience store environment and may also be performed outdoors on occasion. Work will also be performed inside walk-in coolers.
• Frequent manual hand and finger dexterity work.
• Lift up to approximately 50 pounds, stoop, bend, reach, and continuously walk or remain in a standing position for extended periods.
• Occasionally ascend and descend a five-foot step ladder.
• Reading alpha-numeric data on cash registers, electronic devices and documents.
• Meet driver’s license physical qualification requirements #asmhpij