Store Manager

Lowe's; Machesney Park (IL); On-site; USD 77,000 - 117,000; Full time

Job summary

Lowe's seeks a Store Manager in Machesney Park, IL, responsible for delivering exceptional customer service while managing store operations. This leader will oversee performance, compliance, and safety, fostering a culture aligned with Lowe's mission. The role demands experience in retail leadership and strategic planning, driving both sales and employee engagement.

Benefits

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off based on role and tenure

401(k) Retirement account with company match

Education support programs

Lowe's Associate Discount

Qualifications

• 4 years of experience leading associates in large retail with Sales Volume >20M.
• 5 years experience in fast-paced, cross-functional environments.
• Ability to obtain required sales-related licensure.

Responsibilities

• Manage overall store operations and performance.
• Drive positive customer experience and sales performance.
• Recruit and develop store talent.

Skills

Leadership

Customer Service

Analytical Skills

Cross-functional Collaboration

Education

Bachelor’s Degree in Business Administration

Tools

Microsoft Office Suite

Job description

What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means:
• Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
• Monitoring the performance, profitability, and flow-through of store plans and programs.
• Championing and implementing strategic asset protection plans that improve safety and security outcomes.
The Store Manager manages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance. The Store Manager works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within his/her store.

To be successful, the Store Manager must build and support a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe’s brand ambassador for the community.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For
• Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications
• 4 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually
• 5 years of experience working in a fast-paced, cross-functional work environment
• Experience building and maintaining cross-functional relationships in a matrixed environment
• Experience analyzing and using customer, market, and competitor data to inform decisions and business planning
• Experience managing/sponsoring the implementation of corporate or local change initiatives
• Experience using Microsoft Office Suite
• Ability to obtain sales related licensure or registration as may be required by law

Preferred Qualifications
• Bachelor’s Degree in Business Administration, Marketing, or Related Field
• Experience managing in big‐box Home Improvement retail industry
• Experience building partnerships within the community
• Experience in a leadership role in more than one store volume or complexity level

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
#LI-CR5

Pay Range: $77,600.00 - $116,400.00 annually

What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means:
• Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
• Monitoring the performance, profitability, and flow-through of store plans and programs.
• Championing and implementing strategic asset protection plans that improve safety and security outcomes.
The Store Manager manages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance. The Store Manager works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within his/her store.

To be successful, the Store Manager must build and support a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe’s brand ambassador for the community.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For
• Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications
• 4 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually
• 5 years of experience working in a fast-paced, cross-functional work environment
• Experience building and maintaining cross-functional relationships in a matrixed environment
• Experience analyzing and using customer, market, and competitor data to inform decisions and business planning
• Experience managing/sponsoring the implementation of corporate or local change initiatives
• Experience using Microsoft Office Suite
• Ability to obtain sales related licensure or registration as may be required by law

Preferred Qualifications
• Bachelor’s Degree in Business Administration, Marketing, or Related Field
• Experience managing in big‐box Home Improvement retail industry
• Experience building partnerships within the community
• Experience in a leadership role in more than one store volume or complexity level

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
#LI-CR5

Pay Range: $77,600.00 - $116,400.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .

Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

About the company

Lowe’s grew from one small-town hardware store in North Carolina to one of the largest home improvement retailers in the world. Then and now, we’re committed to helping homeowners, renters and pros improve their homes and businesses.

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