Store Manager

IGA Southeast; Louisville Corner (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

IGA Southeast is seeking a Store Manager to lead daily operations at W Lee Flowers, Kj’s Market and affiliated stores. You will drive in-store merchandising, supervise staff, and ensure excellent customer service while meeting financial targets.

The role emphasizes safety, compliance, and strong leadership across front-end and management teams. The candidate should have a bachelor’s degree and 3-4 years of progressively responsible supermarket management experience, with a focus on developing

Qualifications

• Bachelor's degree required and 3-4 years of progressive supermarket management experience.
• Experience in managing budgets and achieving financial targets.
• Strong focus on customer satisfaction, staff development and safety standards.

Responsibilities

• Implement and maintain a sales-building culture with merchandising programs and weekly plans.
• Provide high levels of customer satisfaction and front-end service.
• Be accountable for achieving budgeted financial results.
• Protect assets and conduct weekly audits of front-end, receiving and pricing.
• Control store expenses, including wage percent management.
• Staff the store, forecast needs, recruit and train; develop hi-potential staff.
• Set performance expectations and conduct regular reviews with staff.
• Maintain awareness through frequent store walks and condition checks.
• Train and develop store management, especially co-managers.
• Ensure sanitation and food safety standards across the store.
• Foster positive morale and a selling culture among employees.
• Provide clear communications to District Manager, support staff, and team.
• Ensure compliance with company standards and policies (ALI audits).
• Ensure compliance with federal, state, and local regulations.
• Maintain a safe facility for customers and employees.

Skills

Store management

Staffing

Budgeting

Customer service

Training & development

Food safety

Sales planning

Education

Bachelor's degree

Job description

Overview

Join IGA as a Store Manager! Grow with grocery at W Lee flowers, home of IGA Southeast and Kj’s Market grocery stores. We’re family-owned and based in the Carolina’s, looking for smiling faces just like yours.

A Store Manager ensures customer satisfaction and employee development, while operating an efficient and profitable business within established guidelines and policies.

Responsibilities

1. 1. Implements and maintains an in-store sales-building culture that ensures growth through: execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and conducting weekly sales meetings.
2. 2. Provides for desired levels of customer satisfaction, courtesy and service throughout the store, with special emphasis on our front-end fast service commitment.
3. 3. Accountable for achieving budgeted financial results.
4. 4. Protects company assets: merchandise, cash, facilities and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Personally responsible for follow through on all required shrink management programs.
5. 5. Effectively controls store variable expenses, including achieving budgeted wage percent.
6. 6. Personally responsible for the staffing of the store, including forecasting of needs, recruitment and training. Additionally, builds a talent planning bench for store, including developing and executing development plans for all hi-potential and promotable individuals.
7. 7. Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results and meets with them to review performance and provide feedback (ongoing and annual performance appraisal).
8. 8. Constant awareness and reaction to store conditions through frequent and detailed store walks.
9. 9. Effectively trains and develops store management team, especially co-managers, to ensure Floco Foods has the necessary bench for our sustained growth. Acts as a resource for these leaders in their roles.
10. 10. Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources).
11. 11. Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, customer focused and embedded in a selling culture.
12. 12. Provides and facilitates effective communications to District Manager, Support Staff and store employees.
13. 13. Ensures stores are run in compliance with company standards (as measured by ALI audits).
14. 14. Ensures compliance with all federal, state and local statutes, regulations and company policies.
15. 15. Maintains a safe facility for customers and employees.

Qualifications

The incumbent should possess the skills and knowledge generally associated with a bachelor's degree and 3 - 4 years progressive supermarket management experience.

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