Store Manager

IGA Southeast; Gaston (SC); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

IGA Southeast is seeking a Store Manager for W Lee Flowers, Kj’s Market, and affiliated stores. The role focuses on growing the business while maintaining standards and leading a motivated team.

You will drive merchandising initiatives, manage staffing, and ensure excellent customer service and safety across the store.

Qualifikationen

• Bachelor's degree required or equivalent professional experience.
• 3-4 years progressive supermarket management experience.

Aufgaben

• Drive in-store sales growth through merchandising programs and weekly sales plans.
• Ensure customer satisfaction and front-end service excellence.
• Accountable for achieving budgeted financial results and controlling expenses.
• Maintain sanitation and food safety standards store-wide.
• Develop and coach store management team and front-line staff.

Kenntnisse

Leadership

Customer service

Budgeting

Staffing

Ausbildung

Bachelor's degree

Jobbeschreibung

Overview

Join IGA as a Store Manager! Grow with grocery at W Lee flowers, home of IGA Southeast and Kj’s Market grocery stores. We’re family-owned and based in the Carolina’s, looking for smiling faces just like yours.

A Store Manager ensures customer satisfaction and employee development, while operating an efficient and profitable business within established guidelines and policies.

Responsibilities

• 1. Implements and maintains an in-store sales-building culture that ensures growth through: execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, ensuring in-stock conditions throughout the store and conducting weekly sales meetings.
• 2. Provides for desired levels of customer satisfaction, courtesy and service throughout the store, with special emphasis on our front-end fast service commitment.
• 3. Accountable for achieving budgeted financial results.
• 4. Protects company assets: merchandise, cash, facilities and equipment. Conducts weekly manager audits on front-end, DSD receiving and pricing. Personally responsible for follow through on all required shrink management programs.
• 5. Effectively controls store variable expenses, including achieving budgeted wage percent.
• 6. Personally responsible for the staffing of the store, including forecasting of needs, recruitment and training. Additionally, builds a talent planning bench for store, including developing and executing development plans for all hi-potential and promotable individuals.
• 7. Ensures direct reports understand expectations for performance, holds them accountable to achieve budgeted results and meets with them to review performance and provide feedback (ongoing and annual performance appraisal).
• 8. Constant awareness and reaction to store conditions through frequent and detailed store walks.
• 9. Effectively trains and develops store management team, especially co-managers, to ensure Floco Foods has the necessary bench for our sustained growth. Acts as a resource for these leaders in their roles.
• 10. Ensures sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources).
• 11. Creates an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, customer focused and embedded in a selling culture.
• 12. Provides and facilitates effective communications to District Manager, Support Staff and store employees.
• 13. Ensures stores are run in compliance with company standards (as measured by ALI audits).
• 14. Ensures compliance with all federal, state and local statutes, regulations and company policies.
• 15. Maintains a safe facility for customers and employees.

Qualifications

The incumbent should possess the skills and knowledge generally associated with a bachelor's degree and 3 - 4 years progressive supermarket management experience.