Store Manager

stevemaddenretailcareers; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Paid time off

Virtual Health Care

Employee discount

Tuition Reimbursement

Career Growth

Employee Referral Program

Job summary

Steve Madden is seeking a Store Manager (full-time) to oversee all store staff and daily operations, ensuring top-tier customer experience and achievement of sales and profitability goals. The role emphasizes leadership, coaching, and maintaining brand standards across merchandising and service.

The position requires supervising a high-performance team, coordinating staffing and training, and upholding loss prevention and safety policies in a fast-paced retail environment.

Qualifications

• Minimum 4–6 years retail experience including staff supervision.
• Strong organizational and coordination skills.
• Excellent verbal and written communication.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, and store budgeting.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Develop and lead a high-performance team aligned with company values.
• Share the company's vision with team and customers.
• Coach staff and manage performance and development.
• Maintain product knowledge, promotions, and advertising efforts.
• Oversee store operations to achieve sales, service, and profitability goals.
• Hire qualified candidates reflecting company values.
• Ensure safety and operational standards.
• Manage store budgeting and loss prevention practices.
• Coordinate staffing, training, and store administration as needed.
• Handle merchandising, inventory, and POS system processes.

Skills

Staff supervision

Retail operations

Customer service

Merchandising

Budget awareness

Scheduling

Communication

Education

High school diploma or equivalent

Job description

Store Manager (F/T)

The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company’s core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives.

Responsibilities

• Develop and lead a high-performance team that reflects the company's values.
• Regularly share the company's vision and mission with the team and customers.
• Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.
• Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
• Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
• Select and hire qualified candidates who reflect the company’s values.
• Maintain all safety and operational standards.
• Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
• Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
• Process information or merchandise through the computer system and POS register system.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 4-6 years of retail experience, including staff supervision.
• High school diploma or equivalent.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program