Store Manager

Extra Space Storage; Kansas City (MO); On-site; USD 40,000 - 65,000; Full time

Job summary

Join a leading self-storage company as a Store Manager, where you'll enjoy a great work/life balance and competitive wages. This role allows you to manage operations, develop customer relationships, and improve sales while being part of a diverse team with excellent growth opportunities. With a focus on customer service and leadership, you'll play a key role in ensuring the highest standards of service and facility maintenance. Enjoy additional perks like paid time off and a generous 401(k) match. If you're passionate about delivering exceptional service and driving results, this opportunity is perfect for you.

Benefits

Paid Time Off

401(k) Match

Health Savings Account Contribution

Wellness Program

Discounts on Various Services

Qualifications

• 2+ years of customer-facing experience required.
• 1+ year in a leadership role preferred.

Responsibilities

• Manage daily operations of one or more sites.
• Develop customer relationships and improve sales objectives.
• Ensure cleanliness standards through maintenance duties.

Skills

Customer Service

Leadership

Sales

Computer Skills

Education

High School Diploma

GED

College Education

Job description

As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide.

Benefits We Offer You

• A work/life balance that allows you to work 5 days a week and be off work by 6pm.
• Outstanding company culture with growth opportunities throughout the U.S.
• Competitive starting pay + monthly bonus opportunity.
• Paid Time Off accrued throughout the year, increasing with years of service.
• Generous 401(k) match with Traditional and/or ROTH choices.
• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
• EXTRAHealthy Wellness Program with rewards towards your medical premium.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

• Manage the day-to-day operations of one or more sites.
• Develop customer relationships by identifying their storage needs and providing solutions.
• Improve sales objectives through unit rentals, unit insurance, and moving supplies.
• Guide new customers through rental processes and agreements.
• Handle cash, balance receipts, pursue collections, post payments, and process daily bank deposits.
• Ensure the facility meets the highest cleanliness standards through general maintenance duties.
• Work independently on daily tasks as well as cooperate with team members and other stores in the area.
• Run errands for the facility and travel to other store locations.
• Hours will vary from normal ESS operating hours at this location.

Your Qualifications

• 2+ years of customer-facing employment experience.
• 1+ year of experience in a leadership or supervisory role preferred.
• Strong computer skills.
• Current, valid driver’s license with access to a reliable personal vehicle (except in NYC).
• High school diploma or GED equivalent required, a college education is a plus.

Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales.