Store Manager

Harbor Freight Tools; Irving (TX); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) plan

Paid time off 200 hours per year

Paid sick time 80 hours per year

Job summary

Harbor Freight Tools is seeking a Store Manager to lead our team in a fast-paced retail environment. You will drive sales, optimize payroll and expenses, and create a high-performance culture focused on exceptional customer service.

Responsibilities include staff development, scheduling, and ensuring compliance with company policies while delivering an outstanding customer experience and strong store performance.

Qualifications

• Strong leadership experience in retail management.
• Ability to drive sales and manage payroll and expenses.
• Experience creating a high-performance team and delivering results.
• Excellent customer service focus and store operations knowledge.

Responsibilities

• Drive sales to exceed financial goals.
• Manage payroll and control expenses.
• Foster a results-driven store environment.
• Execute special events successfully.
• Prioritize workload and validate SOP execution.
• Ensure compliance with company policies.
• Acquire and develop high-quality talent.
• Train, coach and provide feedback to staff.
• Staff and schedule effectively.
• Maintain a neat, clean, and organized store.
• Create a team atmosphere.
• Use data to set priorities and translate goals into action.
• Clearly assign responsibilities and monitor progress.
• Provide timely, direct feedback to team.
• Maintain focus on customer experience.

Skills

Leadership

People management

Data-driven decisions

Customer service

Operational excellence

Event execution

Job description

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on buildinghigh performanceteams that execute with excellence.

The anticipated salary range for this position is $70,000 – $97,808 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedure
• Ensure compliancetocompany policies
• A subject matter expert in all operational processes

Talent Optimization

• Acquirehigh qualitytalent
• Training and developing
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store

Success Drivers

Drive for Results

Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams

Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team forgrowth.

Problem Solving

Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is noteasily deterred.

Managing and Measuring Work

Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback.

Managerial Courage

Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus

Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful andeffective communication.