Store Manager

3M HEALTHCARE; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay and bonus opportunities

Benefits package including 401(k) with

medicine

Tuition reimbursement up to $5,250

Paid training and tools to succeed

Job summary

Safelite, a nationwide auto glass leader, seeks an Assistant Store Manager in Houston to lead front-line teams and empower a memorable customer experience at our auto glass center.

You will direct daily operations, train associates, manage inventory and safety, and ensure timely service delivery while upholding company standards.

This full-time role offers weekly pay, bonus opportunities, competitive benefits, and tuition reimbursement to support your career growth.

Qualifications

• Leadership or supervisory experience required or preferred.
• Strong customer service and communication skills.
• Ability to train and lead a team.

Responsibilities

• Motivate and lead store associates to deliver world‑class customer service and productivity.
• Provide cross‑training for operational stability.
• Respond promptly to customer issues and warranty claims; handle losses/repair damages.
• Manage work orders and routing of mobile jobs to ensure timely transit.
• Train associates on installation techniques, maintenance, and required documentation.
• Monitor productivity, inventory, and store cleanliness to meet standards.
• Ensure compliance with OSHA and other applicable laws.
• Perform other duties as assigned.

Skills

Leadership experience

Customer service

Cross-functional collaboration

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office Suite

POS systems

Office equipment

Job description

Does this position interest you? You should apply - even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.

What You’ll Get

• Competitive weekly pay and bonus opportunities.
• A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’ll Do

• Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service.
• Provide appropriate associate cross‑training for operational stability.
• Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages.
• Manage work order assignments and routing of mobile jobs; ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner.
• Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms.
• Monitor productivity, inventory and cleanliness to ensure that quality standards are met.
• Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.
• All other duties as assigned.

What You’ll Need

• High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred.
• Valid state‑issued driver’s license required.
• 1+ year of supervisory/leadership/key holder experience.
• 3-5 years of experience in retail or service center environments; automotive experience preferred.
• Proficiency with Microsoft Office Suite, web applications, and general office equipment.
• Comfort working outside in a variety of weather conditions.
• Present a professional appearance and wear personal protective equipment.
• Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.