Store Manager

Tractor Supply Company; Hillsboro (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

Join a leading company as a Manager Trainee where you'll learn essential skills for managing a store. This role emphasizes delivering exceptional customer service, team development, and operational excellence. Ideal candidates have retail or agricultural experience and a passion for leadership.

Benefits

Health coverage

Life and disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Qualifications

• Experience in retail, farming, ranching, or welding preferred.
• Supervisory experience is a plus.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Deliver Legendary Customer Experience and manage inventory.
• Recruit, hire, and develop team members.
• Learn sales and profit management.

Skills

Retail

Customer Service

Team Leadership

Education

High school diploma

Bachelor’s degree in Agricultural-Science or Business

Tools

POS systems

Forklifts

Job description

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The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here a little better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a Manager Trainee, you will observe and learn the following duties and skills required for a Store Manager role:

• Recruit, hire, develop, evaluate, discipline, and retain efficient team members.
• Deliver Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Create and foster a welcoming environment and sense of belonging in the Store, emphasizing diversity, equity, and inclusion among Team Members, Customers, Suppliers, and Communities.
• Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
• Lead team members to ensure a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District/Regional Managers to improve them.
• Learn how to create a desirable work environment through promotions, recognition, and empowerment.
• Resolve problems and conflicts for team members and customers.
• Learn sales and profit management, aiming to achieve financial goals.
• Promote a safe and productive work environment.
• Manage daily merchandise flow to ensure adequate stock and inventory controls.
• Learn the process of organizing merchandise resets per company standards.
• Implement and sustain merchandise presentation standards.
• Evaluate the competitive environment and collaborate with Operations and Merchandising teams to ensure quality and performance.
• PAPERWORK: Train on processing invoices, schedules, product orders, returns, POs reports, sales forecasting, payroll analysis, and team member evaluations.
• INVENTORY: Train on managing price changes, communicating inventory needs, and solving inventory problems with relevant teams.
• SPECIAL PROJECTS: Learn to coordinate sales events, support district issues, and community involvement.
• TEAM MEMBER RELATIONS: Reinforce company values, address team member issues, and assess development opportunities.
• BUDGET/AUDITING: Be responsible for budgeting, sales forecasting, and store process audits.

Required Qualifications

Experience: Retail, farming, ranching, pet/equine, or welding knowledge preferred. Supervisory experience is a plus. Must be at least 18 years old with a valid driver’s license.

Education: High school diploma required; Bachelor’s degree in Agricultural-Science or Business preferred. Equivalent experience may be considered.

Preferred knowledge, skills, or abilities

• Valid driver’s license for company driving.
• Proficiency with POS and system processing.
• Ability to read, write, and accurately complete documentation.
• Access to all store areas including sales floor, stock, and register.
• Operate store equipment like dollies, forklifts, computers, and registers.
• Lifting up to 50 lbs.
• Flexible working hours, including nights, weekends, and peak seasons.
• Minimum of 52 hours/week.
• Stand and walk for extended periods.
• Travel to other stores and company events.

Working Conditions

• Normal office environment.

Physical Requirements

• Standing, walking, reaching overhead, driving, lifting up to 50 lbs.

Disclaimer

This overview is not exhaustive. All team members should perform duties as assigned by their supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We offer comprehensive benefits, including health coverage, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

ALREADY A TEAM MEMBER?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We believe in work-life balance and offer rewards that support our Team Members' well-being. Your opportunity is out here at Tractor Supply and Petsense.