Store Manager

Trek Bicycle Corporation; Greensboro (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading bicycle company is seeking a passionate Store Manager to oversee daily operations at Trek Store Greensboro. The ideal candidate will lead a team in delivering exceptional customer service, achieving sales goals, and fostering community engagement. This role includes mentorship, staff training, and financial oversight, all aimed at ensuring store success.

Benefits

Flexible, fun culture

Competitive health plans

401(k) retirement plan with match

Generous maternity leave

Tuition reimbursement

Employee discounts

Qualifications

• Strong leadership and mentoring capabilities.
• Proven track record in sales and customer service.
• Ability to engage with community and staff effectively.

Responsibilities

• Lead daily store operations and set customer experience standards.
• Engage customers on the sales floor to achieve sales targets.
• Organize staff training in sales and merchandising.

Skills

Leadership

Customer Service Excellence

Sales

Job description

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Greensboro

Job Summary

As Store Manager, you will be responsible for leading your store’s daily operations, setting standards for customer experience, employee performance, and sales. This role requires strong leadership, a passion for people, and a commitment to making a positive impact in the community. You will mentor and inspire your team while ensuring the store’s success and community engagement.

Job Description

Financial Performance = 50%

• Engage with customers and staff on the sales floor to meet sales targets.
• Be a top salesperson and lead customer service excellence.
• Participate in budgeting and financial reviews.

Staff Performance = 25%

• Organize and validate staff training in sales, merchandising, and product knowledge.
• Conduct regular leadership meetings to review performance and plan ahead.

Store Merchandising & Operations = 15%

• Ensure a professional and inviting store environment through merchandising.
• Manage store supplies and weekly financial exports.

Human Resources = 10%

• Participate in hiring, scheduling, and employee discipline processes.

Trek Benefits

• Flexible, fun culture with competitive health plans
• Retirement plans including 401(k) with match and ESOP
• Generous leave policies, including 12 weeks maternity leave
• Tuition reimbursement, employee discounts, and more

We are an Equal Opportunity Employer and E-Verify employer. For more info, visit our E-Verify and Right to Work posters. Trek values diversity and is committed to an inclusive workplace where everyone is valued for who they are.