Store Manager

Little Green Apple Hallmark; Geneva (IL); On-site; USD 49,000 - 57,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team in delivering exceptional customer service. This full-time role emphasizes sales, relationship-building, and operational excellence. You'll be responsible for training staff, managing inventory, and executing in-store events while ensuring a vibrant shopping experience. If you thrive in a fast-paced environment and possess strong leadership skills, this opportunity is perfect for you. Join a company dedicated to fostering a diverse and inclusive workplace, where your contributions truly matter.

Qualifications

• 1+ years of retail management experience required.
• Strong leadership and customer engagement skills are essential.

Responsibilities

• Manage and motivate a team to enhance customer connections.
• Oversee daily store operations and maintain visual merchandising.

Skills

Leadership

Customer Engagement

Effective Communication

Adaptability

Technology Proficiency

Education

High School Diploma or Equivalent

Tools

POS Systems

Handheld Devices

Windows OS

Job description

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Description

We are looking for full-time Store Managers who are enthusiastic, energetic, friendly, and hard-working!

The Store Manager is responsible for providing and training staff on exemplary selling and customer service. They aim to improve store productivity and profitability while ensuring the best customer experience. Responsibilities include product recommendations, issue resolution, and serving as a role model for retail best practices. The focus is on sales, service, and relationship-building. The Store Manager also shares product knowledge, manages store communications, and oversees operations as directed by the District Manager.

Additionally, the Store Manager manages inventory procedures, conducts product sets, stocks products, maintains housekeeping, and collaborates with the Director of Retail to understand and implement the Business Insight Cycle.

Essential Job Functions:

1. Manage, train, coach, and motivate a team that connects with customers.
2. Lead, influence, and develop relationships with customers, store, corporate, and vendor partners.
3. Communicate effectively and authentically with others.
4. Capably execute visual merchandising aligned with brand standards.
5. Proficient in using POS systems, handheld devices, and Windows OS.
6. Thrive in dynamic environments, inspiring others and embracing challenges.
7. Meet and exceed sales goals and retail metrics.
8. Manage daily store operations and special projects.
9. Organize and execute in-store events and services within the community.
10. Uphold company policies and practices.
11. Perform other duties as assigned.

Requirements:

• At least 1 year of retail management experience, including sales and customer service.
• Must be 18 or older.
• Availability to close the store at least once a week and work four weekend shifts per month.
• Flexible schedule to accommodate business needs, including holidays, evenings, and weekends.
• Legal eligibility to work in the U.S.

Preferred Qualifications:

• High school diploma or equivalent.
• 2+ years in specialty retail management.

Knowledge, Skills, & Abilities:

• Strong leadership and customer engagement skills.
• Effective communication and adaptability.
• Proficiency with computers and technology.
• Ability to train staff and understand policies and procedures.
• Accountability for cash and asset management.

Working Conditions & Physical Demands:

• Stand, walk, lift up to 50 pounds, and perform manual tasks regularly.
• Work at heights, in variable environments, and communicate effectively.

Employment Status: Full-time, salaried, exempt position, minimum 40 hours/week.

Pay: $49,000 - $57,000 annually.

Note: The role requires physical ability to perform essential functions. We are an equal opportunity employer, committed to diversity and inclusion.