Store Manager

Centra; Garden City Beach (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

A retail management position with Centra requires a driven individual to ensure effective store operations and deliver exceptional customer service. Key responsibilities include achieving sales targets, managing staff, and maintaining high merchandising standards. Candidates should have at least 2 years of relevant experience in retail management and strong organizational skills.

Qualifications

• Minimum 2 years' experience in retail management.
• Understanding of KPIs and targets.
• Strong knowledge of reports.

Responsibilities

• Ensure efficient store operations and excellent customer service.
• Set and achieve sales targets and KPIs.
• Manage employee rostering and maintain records.

Skills

Customer Service

Retail Management

Organizational Skills

Communication

KPI Understanding

Tools

Microsoft Office

Job description

Main purpose of the role:
Ensure the store operates efficiently and effectively, providing our customers with the best customer service and fresh food offering at all times. Deliver key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:

• Minimum 2 years' experience in a relevant retail management position
• An understanding of how to achieve KPIs and targets
• Strong knowledge and experience of reading and actioning reports
• Good knowledge of Microsoft Office (Excel, Word)
• Highly driven with a strong work ethic
• Passion for grocery retail
• Thrive in a fast-paced working environment

Main Duties:

• Actively embody Centra brand values, i.e., Proud, Energetic, Imaginative, and Community-Based
• Oversee and ensure the smooth running of the store
• Set, monitor, and achieve sales targets related to gross profit margin, net margin, waste, and other KPIs as agreed with the Store Owner
• Implement planograms correctly and ensure the correct range is in place in store
• Manage employee rostering, annual leave, and maintain accurate records
• Engage regularly with the Store Owner
• Ensure merchandising and presentation standards are of the highest quality and adhere to store planograms and guidelines
• Develop and promote good communication in a safe, respectful, and inclusive environment
• Handle customer queries efficiently, professionally, and in accordance with store policy
• Embrace new initiatives and ways of working

Please note that the start and finish times stated are approximate.

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