Store Manager

Safelite; Frisco (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Safelite, a leading auto glass company, is seeking a Store Manager in Frisco, Texas. The successful candidate will lead retail store operations, focusing on customer satisfaction and team performance. This full-time role offers competitive pay, a comprehensive benefits package, and opportunities for growth within the company.

Benefits

401(k) plan with company matching

$10k+ benefits package including medical coverage

Up to $5,250 annually in tuition reimbursement

Paid training

Paid time off (PTO)

Qualifications

• 3+ years of leadership experience required.
• 5-7 years in retail or service center environments is preferred.
• Excellent communication skills are essential.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Drive team performance to meet key performance indicators.
• Ensure compliance with company policies and regulations.

Skills

Leadership

Customer Service

Communication

Education

High School Diploma/GED

Equivalent Leadership Experience (5-7 years)

Tools

Microsoft Office Suite

Job description

Join to apply for the Store Manager role at Safelite

Join to apply for the Store Manager role at Safelite

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance.

What You’ll Get

• Competitive weekly pay and bonus opportunities.
• A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth and life offerings at www.safelitebenefits.com.
  
  

What You’ll Do

• Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling.
• Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
• In conjunction with the other field leaders, ensure that every technician is SafeTech certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job.
• Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping -- occasionally collaborating with marketing associates to ensure the right materials are properly displayed.
• Provide world class customer service by responding quickly to client complaints/warranty issues.
• All other duties as assigned.
  
  

What You’ll Need

• High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred.
• Valid state-issued driver’s license required.
• 3+ years of leadership experience with an innovative approach toward incenting performance.
• 3-5 years of experience in retail or service center environments; automotive experience preferred.
• Proficiency with Microsoft Office Suite, web applications, and general office equipment.
• Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce.
• Comfort working outside in a variety of weather conditions.
• Present a professional appearance and wear personal protective equipment.
• Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.
  
  

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

--

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at Safelite by 2x

Sign in to set job alerts for “Store Manager” roles.

General Manager, Full-Time, Stonebriar Mall - Pottery Barn Kids

Retail Assistant Store Manager-STONEBRIAR CENTRE

Lewisville, TX $55,000.00-$70,000.00 3 weeks ago

Retail Store Manager-Preston Park Village

Assistant Store Manager - New Store Opening - Prosper, TX

Addison, TX $58,700.00-$81,000.00 1 day ago

assistant store manager - Allen/McKinney

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.