Store Manager

Elder's ACE Hardware; Florence (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Elder's ACE Hardware in Florence, SC seeks a Store Manager to lead customer experience, keep the store welcoming, clean, well-stocked, correctly priced, and visually appealing while meeting sales goals. You will oversee store operations, inventory control, supplier relations, promotions, and compliance with company policies.

You will mentor associates through training plans and career growth while ensuring safety practices and adherence to policies.

Qualifications

• Undergraduate degree in business administration or related field; relevant work experience may substitute.
• 3+ years’ managerial experience in retail; hardware/home improvement experience is a plus.
• Professional communication skills, both verbal and written.
• Strategic thinking, planning, prioritization and project management; comfortable with change.
• Strong leadership and decisive decision making.
• Proficiency in Microsoft Office.

Responsibilities

• Own customer experience — ensure the store feels welcoming, well-stocked, properly priced and eye-catching.
• Oversee associate development, training plans, and career growth.
• Manage store operations including inventory, pricing, promotions, marketing, and compliance.

Skills

Retail management

Hardware knowledge

Leadership

Communication

Microsoft Office

Education

Undergraduate degree in business administration or related field

Tools

Microsoft Office

Job description

Job Details

Job Location: SC - Florence - Florence, SC 29501

Our Store Managers recognize that helpfulness drives sales, clear indication customers are pleased with the Elder’s experience. With proper management oversight, sales lead to profits that fund a healthy reinvestment in our business and in our people.

The Store Manager owns:

Customer experience -- Helpfulness. Customers feel welcome and helped. Store is clean, well-stocked, merchandise is properly priced, fronted, and eye-catching. Associates are scheduled to meet customer traffic/sales trends and within labor budget.

Associate experience- Associates have a positive and productive working environment. The Manager ensures all complete their training plans and invests time and attention in their development for future career opportunities. Workplace safety practices are regularly monitored.

Store operations-- Proper ordering of goods and inventory levels are adequate and appropriate. Proactive ordering to obtain best pricing and anticipate customers' needs and any supply shortages. Follow proper inventory procedures and manage shrink effectively. Marketing and promotional program is well-executed. The store's building, fixtures, and equipment are well-maintained. Manage accounting and human resources' functions and ensure compliance with all company policies and procedures.

Qualifications

• Undergraduate degree in business administration or related field. Relevant work experience can substitute for education.
• 3+ years’ managerial experience in retail. Experience in hardware or home improvement a big plus.
• Make a professional impression using effective verbal and written communication. Exude confidence and comfort in interacting with all associates.
• Strategic thinking and planning skills. Effectively prioritize business needs and issues. Follow-up, follow-through, and project management skills required. Embrace change and be a change agent when necessary.
• Sound leadership skills and solid decision making.
• Proficiency in Microsoft Office