Store Manager

DICK'S Sporting Goods, Inc.; Fayetteville (NC); On-site; USD 55,000 - 90,000; Full time

Job summary

DICK’S Sporting Goods is seeking a passionate Store Manager to lead store operations in Fayetteville, NC. You will drive sales, ensure customer satisfaction, and coach a diverse team to deliver results while upholding safety and visual standards.

You’ll be involved in interviewing and hiring, managing shrink, and using data analysis to uncover trends that improve performance and profitability for the store and community.

Qualifications

• 3 years Retail Store Manager experience or 5 years of related management/customer focused experience.
• Strong problem-solving ability and analytical skills.
• Proficiency in MS Office and data-driven decision making.

Responsibilities

• Oversee store operations and ensure a hassle-free shopping experience.
• Coach and develop store team; lead interview/hiring processes.
• Drive sales and profitability through customer satisfaction and data analysis.
• Manage shrink, loss prevention, safety, and scheduling.

Skills

People management

Analytical skills

Hiring interviews

Flexible schedule

Customer focus

Tools

MS Office

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team.

OVERVIEW:

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations. The Store Manager has a commitment to their store team, customers, and the community they serve. They’re accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers. Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented. Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting. Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe. Prioritizes community involvement and builds relationships with local leaders. Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures. Manages team is with a people-first focus by building trust, actively listening, and dedicating time to their team. Leads through coaching and development and infuses learning into day-to-day leading. Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

QUALIFICATIONS:

3 years Retail Store Manager experience or 5 years of related management/customer focused experience. Strong problem-solving ability and analytical skills. Proficiency in MS Office. Must have strong people management skills and an ability to develop talent. Flexible availability – including nights, weekend, and holidays.

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.