Store Manager

Smoothie King (SKFI); Dubuque (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

Smoothie King (SKFI) in Dubuque, Iowa, is seeking an experienced Store Manager to lead daily operations and inspire teams. The successful candidate will oversee all aspects of store operations, ensuring compliance with franchise policies while delivering an exceptional guest experience. Qualified candidates should have at least 2 years of management experience, preferably in a retail or restaurant setting, and possess strong leadership and organizational skills. This is a full-time role, requiring flexible hours including weekends and holidays.

Qualifications

• Minimum 2 years of management experience required.
• Restaurant or retail management experience preferred.
• Strong leadership, communication, and team-building skills.
• Excellent organizational, problem-solving, and time-management abilities.
• Ability to work flexible hours including days, evenings, weekends, and holidays.

Responsibilities

• Oversee daily store operations and ensure compliance.
• Manage cash handling and financial reporting.
• Hire, train, and develop team members.
• Deliver an outstanding guest experience.
• Build customer trust through product knowledge.

Skills

Leadership

Communication

Team Building

Organizational Skills

Problem Solving

Time Management

Education

High school diploma or GED

ServSafe Certification

Tools

POS systems

Scheduling software

Microsoft Word

Microsoft Excel

Job description

Are you passionate about health, nutrition, and leadership?

Smoothie King is seeking a purpose-driven, experienced Store Manager to lead daily operations, inspire teams, and deliver an exceptional guest experience.

This role is ideal for someone who thrives in a fast-paced environment, leads by example, and takes ownership of results—while helping others live healthier, more active lives.

With over 40 years of history and 1,100+ locations across the U.S. and internationally, Smoothie King is the nation’s oldest retailer of nutritional smoothies, vitamins, and supplements.

POSITION OVERVIEW

The Store Manager is responsible for all aspects of store operations, including team leadership, financial performance, customer experience, inventory management, and brand compliance. You will serve as the face of the brand in your community and operate the store with an “owner’s mindset.”

KEY RESPONSIBILITIES

Store Operations & Financial Management

• Oversee all daily store operations and ensure compliance with franchise policies and procedures.
• Manage cash handling, daily deposits, bank reconciliations, and financial reporting.
• Review Profit & Loss statements, KPIs, and daily business reports to drive performance.
• Order food, supplies, and manage inventory counts.
• Schedule equipment maintenance and oversee store cleanliness and appearance.
• Ensure all food safety, sanitation, and brand standards are met at all times.

Team Leadership & Development

• Hire, train, develop, and supervise Assistant Managers, Shift Leads, and Team Members.
• Create and manage weekly employee schedules.
• Coach, mentor, and motivate team members to achieve operational excellence.
• Recognize and reinforce individual and team performance.
• Maintain regular communication with the District Manager and corporate partners.

Guest Experience & Brand Leadership

• Deliver an outstanding guest experience with a “guest-first” mindset.
• Build customer trust through product knowledge and personalized recommendations.
• Work on the line when needed and lead by example during peak business hours.
• Uphold Smoothie King’s mission, culture, and brand standards.
• Develop and execute local marketing, catering, and community outreach initiatives.

QUALIFICATIONS & SKILLS

• Minimum 2 years of management experience required (Shift Lead, Assistant Manager, Store Manager, or similar).
• Restaurant or retail management experience preferred; Smoothie King experience a plus.
• Strong leadership, communication, and team-building skills.
• Excellent organizational, problem-solving, and time-management abilities.
• Comfortable using POS systems, scheduling software, and Microsoft Word & Excel.
• Ability to work flexible hours including days, evenings, weekends, and holidays.
• High school diploma or GED required.
• ServSafe Certification preferred.
• Reliable transportation.

WHY SMOOTHIE KING

We believe every day is filled with promise and possibility.

Our purpose is to help people be their best selves—through carefully selected ingredients, expertly crafted blends, and teams that care.

Company Introduction

At Smoothie King, Kingdom Franchises, LLC, our brand mission is to inspire people to live a healthy and active lifestyle. We are smoothies with a purpose.
Smoothie King, Kingdom Franchises, LLC is immediately hiring highly motivated team members for weekday and weekend shifts. If you enjoy satisfying customer needs by delivering a high quality product and experience in a fast-paced environment, you need to contact us! We are hiring immediately and look forward to meeting with you!