Store Manager

Smoothie King (SKFI); Dubuque (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Smoothie King in Dubuque seeks a Store Manager to lead daily store operations, drive financial performance, and deliver an exceptional guest experience in a fast-paced environment. You will hire, train, and develop a team, manage inventory and safety, and partner with district leadership to ensure brand compliance and local marketing initiatives.

Be the face of the brand in your community with ownership mindset.

Qualifications

• Minimum 2 years of management experience required.
• Restaurant or retail management experience preferred; Smoothie King experience a plus.
• Strong leadership, communication, and team-building skills.
• Excellent organizational, problem-solving, and time-management abilities.
• Comfortable using POS systems, scheduling software, and Word/Excel.
• Ability to work flexible hours including days, evenings, weekends, and holidays.
• High school diploma or GED required; ServSafe preferred.
• Reliable transportation.

Responsibilities

• Oversee all daily store operations and ensure compliance with franchise policies and procedures.
• Manage cash handling, daily deposits, bank reconciliations, and financial reporting.
• Review Profit & Loss statements, KPIs, and daily business reports to drive performance.
• Order food, supplies, and manage inventory counts.
• Schedule equipment maintenance and oversee store cleanliness and appearance.
• Ensure all food safety, sanitation, and brand standards are met at all times.
• Hire, train, develop, and supervise Assistant Managers, Shift Leads, and Team Members.
• Create and manage weekly employee schedules.
• Coach, mentor, and motivate team members to achieve operational excellence.
• Recognize and reinforce individual and team performance.
• Maintain regular communication with the District Manager and corporate partners.
• Deliver an outstanding guest experience with a 'guest-first' mindset.
• Build customer trust through product knowledge and personalized recommendations.
• Work on the line when needed and lead by example during peak business hours.
• Uphold Smoothie King’s mission, culture, and brand standards.
• Develop and execute local marketing, catering, and community outreach initiatives.

Skills

Strong leadership

Communication

Team-building

Time-management

Organizational skills

Education

High school diploma or GED

ServSafe Certification

Tools

POS systems

Scheduling software

Microsoft Word

Microsoft Excel

Job description

Are you passionate about health, nutrition, and leadership? Smoothie King is seeking a purpose-driven, experienced Store Manager to lead daily operations, inspire teams, and deliver an exceptional guest experience. This role is ideal for someone who thrives in a fast-paced environment, leads by example, and takes ownership of results—while helping others live healthier, more active lives. With over 40 years of history and 1,100+ locations across the U.S. and internationally, Smoothie King is the nation’s oldest retailer of nutritional smoothies, vitamins, and supplements.

Position Overview

The Store Manager is responsible for all aspects of store operations, including team leadership, financial performance, customer experience, inventory management, and brand compliance. You will serve as the face of the brand in your community and operate the store with an “owner’s mindset.”

Key Responsibilities

Store Operations & Financial Management

• Oversee all daily store operations and ensure compliance with franchise policies and procedures
• Manage cash handling, daily deposits, bank reconciliations, and financial reporting
• Review Profit & Loss statements, KPIs, and daily business reports to drive performance
• Order food, supplies, and manage inventory counts
• Schedule equipment maintenance and oversee store cleanliness and appearance
• Ensure all food safety, sanitation, and brand standards are met at all times

Team Leadership & Development

• Hire, train, develop, and supervise Assistant Managers, Shift Leads, and Team Members
• Create and manage weekly employee schedules
• Coach, mentor, and motivate team members to achieve operational excellence
• Recognize and reinforce individual and team performance
• Maintain regular communication with the District Manager and corporate partners

Guest Experience & Brand Leadership

• Deliver an outstanding guest experience with a "guest-first" mindset
• Build customer trust through product knowledge and personalized recommendations
• Work on the line when needed and lead by example during peak business hours
• Uphold Smoothie King’s mission, culture, and brand standards
• Develop and execute local marketing, catering, and community outreach initiatives

Qualifications & Skills

• Minimum 2 years of management experience required (Shift Lead, Assistant Manager, Store Manager, or similar)
• Restaurant or retail management experience preferred; Smoothie King experience a plus
• Strong leadership, communication, and team-building skills
• Excellent organizational, problem-solving, and time-management abilities
• Comfortable using POS systems, scheduling software, and Microsoft Word & Excel
• Ability to work flexible hours including days, evenings, weekends, and holidays
• High school diploma or GED required
• ServSafe Certification preferred
• Reliable transportation

WHY SMOOTHIE KING

We believe every day is filled with promise and possibility. Our purpose is to help people be their best selves—through carefully selected ingredients, expertly crafted blends, and teams that care.

Company Introduction: At Smoothie King, Kingdom Franchises, LLC, our brand mission is to inspire people to live a healthy and active lifestyle. We are smoothies with a purpose.