Store Manager

Automatic Data Processing, Inc.; Detroit (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

The Whitaker Group is seeking a Store Manager in Detroit, MI to provide exceptional customer service and meet sales targets. You will lead a team, identify client needs, and promote our products and services to maximize profitability.

Strong communication, leadership, and sales skills are essential to ensure customers leave satisfied and the store performs well financially.

Qualifications

• Strong customer service focus and ability to identify client needs.
• Excellent communication and interpersonal skills.
• Proven sales abilities with a track record of meeting targets.
• Self-motivated leadership with ability to train and supervise staff.

Responsibilities

• Supervise, train and assist retail staff in customer service and promotions.
• Develop and maintain staff schedules around peak sales periods.
• Promote products and services within the store to boost sales.
• Maintain inventory levels, stocking, and liaise with suppliers.
• Cross-train employees and assistants to ensure productivity.
• Manage costs to maintain store profitability.
• Keep the store clean and presentable at all times.
• Hire and train staff to ensure outstanding customer service.

Skills

Customer service

Communication

Sales ability

Leadership

Interpersonal communication

Tools

POS systems

Basic business software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Store Manager

Full Time Detroit, MI, US

2 days ago Requisition ID: 1260

We are looking for a Retail Store Manager to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

RESPONSIBILITIES

• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
• Proactive in-store planning skills
• Self-motivated leadership
• Interpersonal communication skills
• Strong sales abilities
• Ability to operate basic business software programs

The Whitaker Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.