Store Manager

Goodwill of Southwestern Pennsylvania; Cranberry (MD); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Weekend/holiday availability

Local travel

Job summary

Goodwill of Southwestern Pennsylvania is seeking a Store Manager to lead the daily operation of a Goodwill retail store. You will provide direction to the team, program participants, donors, and customers while ensuring merchandise quality and a great customer experience.

Responsibilities include achieving sales, budget, and profit objectives, plus strong communication and problem-solving in a fast-paced environment. Weekend and holiday availability and local travel are required.

Qualifications

• Minimum 3+ years’ experience in management or supervisory role.
• Strong communication and organizational skills.
• Ability to lead a team, ensure store performance and customer service standards.

Responsibilities

• Oversee daily store operations and drive sales, budget, and profit targets.
• Lead and develop staff, volunteers, donors, and customers to meet store goals.
• Maintain quality, frequency, and accuracy of merchandise and shopping experience.

Skills

Customer service

Communication

Leadership

Problem solving

Microsoft Office

Education

High School Diploma or Equivalent

Associates' Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

As the Store Manager you would be responsible for the overall day-to-day operation and success of a Goodwill retail store. Along with providing leadership and direction to the team, program participants, donors, and customers while ensuring that merchandise meets frequency and quantity and quality standards to enhance the customers buying experience.

Duties will also include but are not limited to:

• Support the mission by achieving sales, budget, and profit objectives while ensuring that the store operates in an efficient manner.
• Have excellent oral/written communication skills and have a working knowledge of Microsoft Office Suite.
• Problem solving and organizational skills are required with a focus on customer service.
  

External Hiring Range: $60,000/year

Schedule: Will vary, must be available to work weekends and holidays as required.

Travel: Yes, some local travel will be required.

Qualifications:

• High School Diploma or Equivalent AND 3 or more years’ experience in Management required. OR
• Associates' Degree AND 2 or more years’ experience in Management required. OR
• Bachelors' Degree AND 1 or more years’ experience in Management required.