Store Manager

LVMH Group; Columbus (OH); On-site; USD 115,000 - 140,000; Full time

Benefits offered by this job

Bonus

Comprehensive benefits

Employee discount

Job summary

Louis Vuitton is seeking a Store Manager in the Columbus area to lead and develop the store team with hands-on coaching. You will manage client relationships, uphold the Louis Vuitton Promise, and drive sustainable business growth while monitoring store operations and the budget.

You will act as the brand ambassador in the local market, identifying opportunities, mentoring Managers, and ensuring an exceptional client experience across all product categories.

Responsibilities

• Lead and develop the store team through hands‑on management and coaching.
• Build sustainable client relationships and coach staff to deliver the Louis Vuitton Promise.
• Drive store growth by identifying opportunities, monitoring operations and budget.

Skills

Team leadership

Coaching

Clienteling

Budget management

Job description

As a Louis Vuitton Store Manager, you will be an ambassador of the Brand. You will lead and develop the store team through inspiring hands‑on management and coaching. You will manage and coach your team into building sustainable Client relationships, ensuring that every client is treated according to the Louis Vuitton promise. You will strive to identify business opportunities and implement the related actions in order to ensure the achievement of your store's goals. You will be directly accountable for developing the business and monitoring your store's operations and budget.

Job responsibilities

Team Management and Development

• Develop Managers to ensure their teams deliver the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, and those of their team, partner with the Field Coach Trainer to tailor individual action plans Identify, recruit and develop talents, secure succession plans
• Organize the team in an efficient manner according to business needs and delegate responsibility
• Translate strategic and business goals into concrete and individual actions and objectives
• Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
• Manage and motivate the team to drive the business: create a positive work environment/ empower the team, encourage innovative solutions

Client and Business Development

• Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
• Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, regional office team...) and fostering synergies between categories Build a loyal Clientele, leveraging all clienteling tools
• Establish a Client‑centric mindset in store to ensure the highest level of customer experience and achieve Client repurchase objectives
• Act as a Louis Vuitton ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR) Be aware of the competitive landscape and market trends

Role Model on Selling and Floor Management

• Lead by example on the floor, understand the Clients' needs, identify potential areas of improvement and cultivate a feel for the market trends
• Ensure business opportunities are maximized through efficient sales floor management/ being a visible presence and support as well as ensuring Louis Vuitton Promise standards are achieved
• Provide consistent and qualitative feedback, coach the team on the spot and coach your Managers into coaching their own teams

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

The appointed candidate will be offered a salary within the range of USD$115,000 - $140,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long‑term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.