Store Manager

Harbor Freight Tools; Clinton (NC); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

401k plan

Paid time off

Paid holidays

Medical, dental, vision insurance

Life insurance

Short-term and long-term disability

Bonus eligibility (quarterly bonus)

Job summary

Harbor Freight Tools is seeking a Store Manager to lead a high-performing team in a busy retail environment in the United States. You will drive sales, optimize payroll, and ensure a rewarding customer experience while managing store operations end-to-end.

You will prioritize workloads, supervise staff, train new talent, and uphold company policies. The role emphasizes data-driven decision making, staffing, and maintaining store standards for a positive customer environment.

Responsibilities

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events
• Prioritize workload
• Validate execution of standard operating procedures
• Ensure compliance with company policies
• Acquire high quality talent
• Train and develop staff
• Performance management
• Effectively staff and schedule
• Create a team atmosphere
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store
• Use data to set priorities and translate goals into action plans
• Acquire and retain the right talent
• Coach and provide feedback to team

Skills

Leadership

Team building

Customer focus

Data-driven decisions

Job description

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on buildinghigh performanceteams that execute with excellence.

The anticipated salary range for this position is $70,000 - $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedure
• Ensure compliancetocompany policies
• A subject matter expert in all operational processes

Talent Optimization

• Acquirehigh qualitytalent
• Training and developing
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store

Success Drivers

Drive for Results

Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams

Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team forgrowth.

Problem Solving

Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is noteasily deterred.

Managing and Measuring Work

Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback.

Managerial Courage

Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus

Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful andeffective communication.