Store Manager

Vince; Charlotte (NC); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Healthcare options

401(k) matching

Paid time off

Clothing allowance

Gym reimbursement

Mental health support

Parental leave

Disability insurance

Commuter benefits

Insurance options

Job summary

Vince is seeking a dynamic, customer service driven Full-Time Store Manager for the Charlotte, NC area. The role oversees daily store operations, drives profits and sales, and leads a team to deliver exceptional customer experiences.

The Store Manager will hire, train and manage associates, ensure visual standards, and execute company policies to maximize store volume. The position offers a base salary between $75,000 and $85,000 per year, with eligibility for a bonus program.

Qualifications

• Minimum three years experience in retail management.

Responsibilities

• Achieve and exceed productivity and sales plan expectations.
• Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage.
• Set an example of exceptional customer service by leading sales efforts on the selling floor.
• Teach and monitor each associate to do client development.
• Recruit, train, motivate and retain quality sales associates.
• Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business.
• Meet monthly with each associate to discuss performance and provide feedback.
• Maintain a high level of visual merchandising and housekeeping standards.
• Perform daily paperwork reconciliation and other operational tasks.
• Protect store assets and inventory and reconcile inventory to reduce shrinkage.
• Implement company policies and procedures.

Skills

Ownership & Accountability

Emotional Intelligence

Problem Solver

People Management

Job description

The Position

Vince is seeking a dynamic, customer service driven Full-Time Store Manager.

The Store Manager is responsible for the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The Store Manager will hire, train and manage store associates to achieve the sales and profit goals, while also ensuring that store maintains excellent visual presentation and housekeeping standards. The Store Manager operates the store in accordance with the company's operational guidelines while also following all loss control procedures and ensuring proper floor coverage to maximize store volume.

Salary Range

The anticipated base salary range for this position is $75,000 to $85,000 annually. Exact salary depends on several factors such as experience, skills, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program.

What You'll Be Responsible For

• Achieve and exceed productivity and sales plan expectations
• Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
• Set an example of exceptional customer service by leading sales efforts on the selling floor
• Teach and monitor each associate to do client development
• Recruit, train, motivate and retain quality sales associates. Have bench strength for potential open positions.
• Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business
• Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
• Maintain a high level of visual merchandising and housekeeping standards
• Perform daily paperwork reconciliation and other operational tasks
• Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
• Implement company policies and procedures

What You'll Bring

• Ownership & Accountability
• Emotional Intelligence
• Problem Solver
• People Management

Qualifications/Experience We're Looking For

• Minimum three years experience in retail management
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Computer skills to include operation of retail point of sale system, Word, Excel and email
• Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
• Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.
• Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
• A positive, outgoing, high-energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
• A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
• A trainer able to teach skills in customer service, selling, and operations

Benefits

Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:

• Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
• 401(k) with employer match
• Generous paid time off plans for vacation, sick, and personal, as well as company holidays
• Clothing allowance & merchandise discounts
• $400 annual gym reimbursement
• Mental health support tools and telehealth psychology and psychiatry
• Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
• Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
• Supplemental hospital indemnity, specified disease, and accident coverage
• Pre-tax commuter benefits including transit and parking
• Discounted pet, home & auto, and legal insurance

V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.