Store Manager

Good Life Grocery

California

On-site

USD 70,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Paid vacation

401k

Health insurance

Employee purchase discount

Job summary

A community grocery store in California is seeking a dedicated Store Manager to lead operations at its Potrero Hill location. This role requires overseeing daily store functions, training staff, and ensuring exceptional customer service. The ideal candidate has a minimum of five years in grocery retail management, strong leadership skills, and a love for community engagement. The position offers a competitive salary and benefits, with opportunities for growth and advancement.

Qualifications

3+ years experience in butchery or seafood handling.
Expertise in primal cuts and knife skills.
Proven ability to manage shrink and improve profitability.
Eye for merchandising in a retail environment.

Responsibilities

Oversee all store operations and ensure customer satisfaction.
Train and supervise employees in a hands-on manner.
Monitor inventory and order supplies cost-effectively.
Create department goals and track performance metrics.

Skills

Leadership

Customer service

Food safety protocols

Communication

Inventory management

Job description

Bernal Heights Store- 448 Cortland Ave, San Francisco

The Good Life Grocery is seeking a dedicated and dynamicStore Manager to lead the day-to-day operations of our Potrero Hill location. This role is responsible for managing overall store performance, supporting and developing staff, ensuring exceptional customer service, maintaining high operational standards, and driving sales. The Store Manager oversees a team of 15–20 employees and works closely with Senior Management. The ideal candidate ishands-on, detail-oriented, and motivated by a love for food, community, and people.You’re not afraid to lead from the floor—whether you’re jumping on register during a rush, helping stockproduce, or assisting the deli with slicing cheese for a busy lunch. In a small neighborhood store with a tight-knit team,no task is too small, and the Store Manager sets the tone for teamwork, professionalism, and positive energy.
You have strong leadership instincts, an eagerness to mentor and grow your team- holding them accountable when needed, motivating them to be their best, and have a genuine passion for creating a warm, welcoming experience for our customers. You take initiative, spot opportunities, and understand how to balance operational efficiency with beautiful merchandising and a well-run sales floor. This role is ideal for someone who enjoys problem-solving, loves to train employees and share grocery knowledge, thrives in a fast-paced environment, and believes in building community through good food and great service.

Key Responsibilities

Oversee all store operations, including Front End, Grocery, Deli, and Produce departments
Deliver exceptional customer service and foster a welcoming environment
Train, coach, and supervise employees with a hands-on, supportive approach
Foster a culture of accountability, inclusion, and continuous improvement through coaching, recognition, and clear communication.
Model and reinforce high standards of cleanliness, food safety, and customer care
Collaborate with department leads on staffing, scheduling, and task delegation
Collaborate with leadership across both locations to share best practices, align on company standards, and support cross-store initiatives
Monitor inventory levels and write accurate, cost-conscious orders
Merchandise full, rotated, and visually appealing displays throughout the store
Analyze financial reports and help control costs, labor, and waste
Create and track department goals, focusing on sales, shrink, and quality
Track and report on key performance indicators, including sales growth, labor percentage, shrink, and customer satisfaction
Ensure all health, safety, and compliance standards are met
Actively participate in remodels, layout changes, or expansion projects
Be a strong presence on the sales floor while effectively managing office tasks
Build strong relationships with customers, vendors, and the team

Qualifications

3+ years of hands-on experience in butchery or seafood handling in a retail or production environment
Expertise in primal cuts, portion control, filleting, knife skills, and case presentation
Strong working knowledge of food safety protocols and cold chain best practices
Proven ability to manage shrink, track cost of goods sold, and improve department profitability
Eye for merchandising and experience keeping cases clean, full, fresh, and inviting
Skilled communicator and natural teacher—able to lead and train others while supporting a positive team culture
Customer-focused and enthusiastic about sharing food knowledge and preparation advice
Bonus: experience with sausage making, charcuterie, or house-prepared value-added items
Bonus: experience working with natural, organic, or sustainably sourced meat and seafood

What We’re Looking For

Minimum 5+ years of experience in grocery or food retail management
Excellent leadership, communication, and organizational skills
Demonstrated ability to train, motivate, and hold a team accountable
Calm under pressure and solution-oriented—able to troubleshoot quickly
Passionate about community, food, cooking, and sharing ideas with others
Strong understanding of customer service expectations in independent retail
Familiarity with store financials and how purchasing, labor, and shrink affect the bottom line
Experience with inventory systems, order writing, and cost control
Ensured compliance with all local health, safety, and employment regulations
Knowledge of food safety regulations, HACCP, and current best practices
Manager’s Food Handler’s Certification required (or ability to obtain within 30 days)
Must be able to stand for extended periods, lift up to 40lbs, and move quickly between tasks in a busy/small environment.
Experience with store layouts, resets, or remodels is a plus