Store Manager

HEYTEA; Boston (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) retirement plan with company match

Opportunities for career growth through training

Job summary

A leading beverage retailer is seeking an experienced Store Manager in Boston, MA to lead operations and enhance customer experiences. You will oversee daily functions, manage a team, and ensure adherence to company policies. Strong leadership in a fast-paced environment and a minimum of 3 years in management are required. This role offers competitive compensation with opportunities for growth.

Qualifications

• Minimum of 3+ years of experience in food service, retail or hospitality management.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and strong attention to detail.

Responsibilities

• Oversee daily operations to ensure smooth functioning and consistent service.
• Recruit, train, and mentor a team of employees.
• Ensure exceptional customer service by resolving customer issues efficiently.

Skills

Leadership

Customer service

Problem-solving

Inventory control

Communication

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by HEYTEA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Store Manager

We are looking for an experienced and dynamic Store Manager to lead the operations of our innovative Heytea store. As the store's leader, you will be responsible for overseeing daily operations, developing team members, and driving excellent customer experiences. Your role will include setting high standards for operational performance, aligning with company goals, and supporting growth initiatives. This is an exciting opportunity to contribute to the success and expansion of the Heytea brand in the U.S. market.

Key Responsibilities

• Store Operations Management: Oversee daily operations to ensure smooth functioning, adherence to company policies, and consistent high-quality service.
• Team Leadership and Development: Recruit, train, and mentor a team of employees, fostering a positive work culture and motivating team members to achieve performance goals.
• Customer Experience: Ensure exceptional customer service by resolving customer issues efficiently and maintaining a customer-first atmosphere.
• Inventory and Stock Management: Manage inventory levels, coordinate orders with suppliers, and monitor stock to maintain availability while minimizing waste.
• Financial Performance and Analysis: Monitor store performance, analyze sales data, and identify trends to drive growth and improve profitability.
• Strategic Marketing and Promotions: Collaborate with the marketing team to execute store-specific promotions and events that drive traffic and engagement.
• Health and Safety Compliance: Ensure compliance with health, safety, and food handling regulations, maintaining a safe and clean environment for employees and customers.

Qualifications

• Minimum of 3+ years of experience in food service, retail or hospitality management.
• Strong leadership and team management skills, particularly in high-traffic, fast-paced environments.
• Excellent problem-solving abilities and a strong attention to detail.
• Outstanding communication and interpersonal skills.
• Proficiency in inventory control, sales analytics, and financial reporting.
• 401(k) retirement plan with company match.
• Opportunities for career growth through advanced training programs.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management
• Food and Beverage Services