Store Manager

JCPenney; Bakersfield (CA); On-site; USD 83,000 - 119,000; Full time

Benefits offered by this job

Bonus eligibility

Medical/dental/vision benefits

Associate discount

Job summary

Catalyst Brands, owner of JCPenney retail stores, seeks a Store Manager to drive customer service excellence, sales performance, and team development across assigned locations. You will coach leaders, analyze store performance, and lead initiatives to meet profitability, attendance, and service goals.

The role demands strong retail leadership with the ability to engage both associates and customers, coordinate with specialty departments, and implement company strategies across the storefront.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum of 5 years retail leadership experience.

Responsibilities

• Models, coaches, and holds team accountable for outstanding customer service.
• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.
• Lead shrink and safety initiatives; meet performance standards (sales, service, profit, productivity, attendance).
• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
• Provide in-the-moment coaching for associates and manage performance gaps.

Skills

Customer service

Sales analysis

Team leadership

Coaching

Performance management

Education

Bachelor's degree or equivalent

Job description

Overview

Store Manager

Primary Responsibilities:

Customer Service

• Models, coaches, and holds team accountable for outstanding customer service.

• Engage with both associates and customers to enhance interactions.
• Conduct store walkthroughs for pricing/signing accuracy.

Sales

• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.

• Improve store consistency around key performance metrics
• Participate in peer group discussions to address business trends.

Team Development

• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action on performance gaps
• Enhance each leader's execution abilities and team development.
• Utilize recognition and rewards to reinforce positive behaviors.
• Motivate associates/teams to align with the company's strategy.

Specialty Businesses

• Lead Salon Manager/Beauty Manager/Supervisors and engage related

teams.

• Analyze sales and expenses to drive performance and improvements.

Performance Standards

• Support shrink and safety initiatives
• Consistently meet established performance standards, including sales,

service, profit, productivity, and attendance

Core Competencies & Accomplishments;

• Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.
• Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
• Produces Results- Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
• Works Collaboratively-Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.
• Work experience- Minimum of 5 years retail leadership experience
• Education- bachelor's degree or equivalent work experience

What you get:

Eligible for bonus under the Management Incentive Plan.

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About Catalyst Brands

Catalyst Brands ignites America's most beloved retail brands to make fashion accessible to all. Our portfolio features the legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.

Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands operates approximately 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. Catalyst Brands also serves leading wholesale accounts in North America and beyond.

For more information, visit www.catalystbrands.com.

Pay Range

USD $83,160.00 - USD $118,800.00 /Yr.