Store Manager

Torrid; Austin (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team in creating an exceptional shopping experience. This role focuses on achieving sales and profit goals while fostering an inclusive and empowering environment. You will be responsible for recruiting and developing talent, maintaining operational excellence, and ensuring customer satisfaction. With a commitment to diversity and a comprehensive benefits package, this position offers a unique opportunity to make a significant impact in a vibrant retail setting. If you are fashion-focused and thrive in a fast-paced environment, this role is perfect for you.

Benefits

Medical, Dental, Vision Insurance

401k with Match

Paid Time Off

Employee Stock Purchase

Monthly Bonuses

50% Employee Discount

Tuition Reimbursement

Childcare Discounts

Qualifications

• 1-2 years of retail management experience with proven success.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Ensure store meets company objectives and KPI goals.
• Lead operations and balance policies and procedures.

Skills

Retail Management

Team Leadership

Customer Service

Multitasking

Fashion Knowledge

Education

High School Diploma

College Degree

Job description

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Description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for our customers and employees. We are committed to cultivating a welcoming, inclusive, and diverse culture focused on open dialogue, empowerment, recruiting, training & development, and retention. Inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Store Manager, you’ll foster an inclusive team environment and lead your team to achieve store objectives, including sales, profit goals, recruiting, performance management, training, and development.

What You’ll Do:

1. Ensure your store meets company objectives and KPI goals.
2. Lead operations by balancing policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
3. Recruit, develop, and train top talent focused on sales, customer service, and fashion.
4. Set an example for The Torrid Connection and ensure the team provides positive customer experiences that foster loyalty.
5. Implement merchandise strategies and maintain a clean, inviting store environment.
6. Maintain open communication with District Manager and HQ partners.

What You’ll Need:

1. 1-2 years of retail management experience with proven team leadership success.
2. High School diploma, GED, or equivalent; college degree is a plus.
3. Ability to multitask in a fast-paced environment while creating an excellent customer experience.
4. Flexibility and adaptability to changing environments, challenges, and schedules.
5. Fashion-focused with knowledge of current trends.

Physical Requirements (with or without accommodations):

• Stand and walk during scheduled hours.
• Pack/unpack shipments, move fixtures, and handle packages up to 50 lbs.
• Use ladders, step stools, and merchandise retrieving tools.

What You’ll Get:

We offer a comprehensive benefits package, including:

• Medical, dental, vision, mental health resources, 401k with match, life insurance, disability, paid time off, holidays, employee stock purchase, and jury duty.
• Additional perks: monthly bonuses, 50% employee discount, tuition reimbursement, childcare discounts.

This description is not exhaustive and is subject to change. We are an Equal Opportunity Employer and welcome applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. For accommodations, email [email protected]. We participate in E-Verify and provide relevant links for compliance and rights.