Store Manager

At Home Group Inc.; Asheville (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

At Home Group Inc. is seeking a Store Manager to oversee all operational, financial, and team functions in a large-format store in Asheville, NC. The role focuses on leading by example, driving performance, and delivering an exceptional customer experience.

You will manage staffing and payroll, use store scorecard metrics, and ensure compliance with policies and laws. The position requires building a high-performing team culture and sustaining operational excellence.

Qualifications

• Must have high school diploma or equivalent; Bachelor’s degree preferred.
• 3+ years of leadership in big-box/high-volume retail.
• Experience leading 20+ Team Members and managing $5M+ revenue/budget.
• Customer-focused with proven in-store excellence.
• Strong integrity, reliability and ethical practices.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Experience with task management, HRIS, and scheduling systems.
• Excellent verbal and written communication; able to lead through change.
• Ability to inspire, delegate, and develop high-performing teams.
• Able to analyze data and drive performance insights.
• Commitment to teamwork, safety and an engaging store culture.

Responsibilities

• Lead store operations to meet sales, profit, and performance goals; create a customer-focused experience.
• Attract, hire, and develop talent; build internal bench strength and succession plans.
• Coach and develop staff; drive continuous improvement and internal career growth.
• Maintain a clean, safe, well-presented store environment through planning and follow-up.
• Oversee merchandising, freight flow, inventory, safety, and customer experience.

Skills

Leadership

Customer focus

Data analysis

Communication

Team development

Multitasking

Education

Bachelor’s degree preferred

Tools

Microsoft Office

HRIS

Workforce scheduling systems

Job description

The

Job Summary

Job Description

Store Manager

Job Summary

The Store Manager is responsible for overseeing all operational, financial, and team functions within an At Home store in a large-format retail environment, with annual sales volume typically ranging from $4–$10 million based on location. This role plays a critical part in driving business performance by developing high‑performing teams, executing operational excellence, and delivering an exceptional experience for both Team Members and customers. Success in this role comes from leading by example, setting high standards, driving continuous improvement, solving problems proactively, and fostering a culture centered on teamwork, accountability, and results.

Essential Functions

• Lead all aspects of store operations to achieve sales, profit, and overall performance goals, while creating an engaging, customer‑focused shopping experience.
• Attract, hire, and develop talent; build internal bench strength and effective succession plans that support long‑term growth.
• Drive efficiency and performance through focused coaching, training, and development, encouraging continuous improvement and supporting internal career growth within At Home.
• Ensure a clean, safe, and well‑presented store environment through effective planning, delegation, and follow‑up.
• Uphold operational excellence across merchandising, freight flow, inventory management, safety, and customer experience.
• Leads proper staffing to labor model, scheduling, and payroll to align with business needs and drive efficiency.
• Address Team Member and customer concerns with urgency, professionalism and integrity.
• Leverage financial and operational metrics, including the store scorecard, to inform strategy and drive results, including improving loyalty and credit performance.
• Ensure full compliance with company policies, procedures, and all applicable laws and regulations.
• Champion a positive, inclusive, and safe environment where Team Members can grow, collaborate, and enjoy their work by modeling At Home’s Values.
• Lead team communication through regular huddles and meetings.
• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent required; Bachelor’s Degree preferred.
• Minimum of 3 years of relevant leadership experience in a big‑box and/or high‑volume retail environment.
• Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget.
• Customer‑focused mindset with a track record of delivering exceptional in‑store experience.
• Demonstrated integrity, reliability, and commitment to ethical business practices.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Experience utilizing task management, HRIS, and workforce scheduling systems.
• Strong communication skills, including verbal, written, and comprehension.
• Ability to inspire, drive urgency, delegate effectively, and motivate high‑performing teams.
• Skilled in prioritizing, multitasking, and adapting to changing business needs.
• Proven ability to analyze data and leverage insights to make informed business decisions and drive performance.
• Proven ability to build and sustain a collaborative, engaging and high‑performing team culture.

WORKING CONDITIONS

• Ability to meet the physical demands of the role, including standing and walking for extended periods, as well as frequent bending, kneeling, and reaching.
• Ability to lift and carry up to 50 lbs. independently and participate in team lifts up to 100 lbs.
• Ability to climb ladders and work at varying heights as needed.
• Comfortable working in a retail environment that includes sales floor, stockroom, and receiving areas, with exposure to varying temperatures.
• Ability to use standard retail equipment, including pallet jacks and rolling carts and baler.
• Ability to perform repetitive motions, including lifting, pushing, and pulling.
• Flexible availability, including nights, weekends, and holidays, based on business needs.