Store Maintenance Project Manager - NY, NJ, CT

100 The Gap, Inc.; Buffalo (NY); Remote; USD 70,000 - 90,000; Full time

Job summary

A major retail company is seeking a Store Maintenance Project Manager to oversee repairs across their store fleet in North America. You will diagnose maintenance issues, analyze data for improvements, and manage costs. With over 2 years of industry experience preferred, this role requires excellent communication and problem-solving skills, as well as the ability to travel up to 40%. This position offers full-time hours with remote options.

Qualifications

• 2+ years industry experience, preferably in retail.
• Ability to travel up to 40% including overnight.
• Ability to lift 50 pounds.

Responsibilities

• Diagnose complex maintenance problems and drive to resolution.
• Analyze data to recommend process improvements.
• Execute maintenance projects against schedule and budget.

Skills

Industry experience

Communication skills

Problem-solving skills

Interpersonal skills

Microsoft Office proficiency

Tools

Service Channel

Database concepts

Job description

Store Maintenance Project Manager - NY, NJ, CT page is loaded

Store Maintenance Project Manager - NY, NJ, CT

Apply remote type Remote locations NY 55 Thomas St time type Full time posted on Posted 30+ Days Ago job requisition id R194212

About the Role

As a member of the Store Maintenance Team, you will be responsible for repairs and maintenance of all store attributes across the Gap Inc. Store Fleet in North America. This team manages cost, quality, and service-levels of all repairs, emergency response, disaster recovery and asset investment for the fleet. Close collaboration is required with internal teams (Real Estate, Real Estate Law, Finance, Store Operations, Field Leadership, Loss Prevention and Gap Tech) in addition to external entities (Service Providers and Landlords) to ensure Brand Standards and SLAs are met.

What You'll Do

• Diagnose complex maintenance problems and projects, communicate with appropriate parties and driving issues to resolution and completion

• Analyze data and recommending solutions, procedures and process improvements to meet or exceed customer service standards and department goals at the store and district level

• Implementing cost savings initiatives through store education, vendor education and bundling services where possible

• Execute store specific maintenance projects against schedule, budget, and scope

• Responsible for quality of services and advice in meeting business partner needs

• Responsible for end results of team and shares responsibility over resources, budget and adherence to policies

Who You Are

• 2+ years Industry experience (retail preferred) OR Facilities contracting/construction knowledge

• Ability to travel up to 40% (including overnight), as needed and ability to be on call after normal business hours and on holidays

• Ability to travel into emergency situations, (hurricanes, storms, flooding, fire response).

• Exceptional interpersonal, communication, and problem-solving skills

• Familiar with Microsoft Office applications, database concepts

• Strong skills operating in Service Channel.

• Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions

• Ability to lift 50 pounds