Store Leadership Trainee: Customer Experience & Operations

PGA TOUR Superstore; Roswell (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

PGA TOUR Superstore in Roswell, GA is seeking a Manager in Training to learn store operations, budgeting, merchandising, and compliance as part of a development path toward general management.

During the MIT program you will collaborate with Human Resources, Asset Protection, and Operations while building a culture aligned with our mission to deliver exceptional customer experiences and golf-and-tennis focused products.

Qualifications

• Communication skills: listening and interpersonal abilities to communicate cross-functionally.
• Analytical skills: ability to forecast needs and develop solutions to complex problems.
• Computer skills: proficient with Microsoft Office (Outlook, etc.).
• Accountability: ability to manage conflict and hold others accountable.
• Business acumen: responsibility for P&L and business results.
• Organization: manage multiple priorities effectively.
• Leadership: lead by example to ensure high customer service standards.
• Education: GED or high school diploma.

Responsibilities

• Lead a confident team delivering a differentiated customer experience.
• Listen and respond to customers and build relationships in-store and in the organization.
• Drive changes to improve customer experience using feedback.
• Maintain store appearance, cleanliness and upkeep.
• Oversee day-to-day execution of the strategic plan to meet financial goals.
• Ensure safety, security, and policy compliance.

Skills

Communication

Analytical

Computer

Accountability

Business Acumen

Organization

Leadership

Experience

Education

G.E.D. or high school diploma

Three (3) years of sales/management experience

Job description

PGA TOUR Superstore in Roswell, GA is seeking a Manager in Training to learn store operations, budgeting, merchandising, and compliance as part of a development path toward general management.

During the MIT program you will collaborate with Human Resources, Asset Protection, and Operations while building a culture aligned with our mission to deliver exceptional customer experiences and golf-and-tennis focused products.