Store Leadership & Piercing Specialist

Claires; Bridgewater (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Employee discount

Career development

Inclusive culture

Job summary

Claire's is seeking an Assistant Store Manager in Massachusetts to blend sales leadership with exceptional customer service. You will work with the Store Manager to drive revenue, engage customers with styling advice, and support your team in achieving sales goals.

You will also participate in piercing services training, ensure smooth store operations, and maintain an inviting, trend-driven shopping environment for diverse customers. This role emphasizes teamwork and brand representation.

Qualifications

• Sales-driven mindset and ability to meet/exceed targets.
• Passion for customer service and creating memorable experiences.
• Retail leadership experience plus ability to coach a team.
• Willingness to become trained in piercing services and guide customers.
• Strong verbal and written communication for customers and staff.

Responsibilities

• Lead store sales and maximize revenue through customer experience and promotions.
• Engage customers with styling advice, upsell, and product recommendations.
• Provide piercing services training and safe, professional customer experiences.
• Maintain inventory accuracy, handle transactions, and keep the store visually merchandising.
• Coach and support team to meet sales goals and deliver excellent service.
• Represent Claire's brand with enthusiasm and stay updated on fashion trends.

Skills

Sales

Customer service

Retail leadership

Piercing services

Communication

Organization

Education

High school diploma or equivalent

Tools

POS system

Job description

Claire's is seeking an Assistant Store Manager in Massachusetts to blend sales leadership with exceptional customer service. You will work with the Store Manager to drive revenue, engage customers with styling advice, and support your team in achieving sales goals.

You will also participate in piercing services training, ensure smooth store operations, and maintain an inviting, trend-driven shopping environment for diverse customers. This role emphasizes teamwork and brand representation.