Store Leadership Lead: Develop Teams & Drive Strategy

Socket.dev; Short Hills (NJ); On-site; USD 110,000 - 170,000; Full time

Job summary

Apple Retail is seeking a Senior Manager to guide a team in Short Hills, NJ, driving performance and delivering an exceptional customer experience. You will lead a diverse group, including Managers, and help recruit, train, and retain top talent to meet business priorities.

You will partner with the Store Leader on strategy, decision-making, and operational execution while modeling Apple’s commitment to inclusion and high standards of customer service.

Qualifications

• 3 years of leadership experience in retail, sales, or a related field.
• Proficiency in written and spoken English.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Lead a team, including Managers, empowering each member to learn, grow, and achieve goals.
• Recruit, train, develop, and retain a diverse, high-performing team.
• Actively participate in Floor Leadership by engaging with team members and customers to meet priorities and deliver exceptional service.
• Collaborate with Store Leader on business strategies and critical decisions.
• Protect company assets and uphold policies and procedures.
• Foster an inclusive environment aligned with Apple values and inclusive leadership.

Skills

Leadership experience

Retail management

Customer service

People development

Job description

Apple Retail is seeking a Senior Manager to guide a team in Short Hills, NJ, driving performance and delivering an exceptional customer experience. You will lead a diverse group, including Managers, and help recruit, train, and retain top talent to meet business priorities.

You will partner with the Store Leader on strategy, decision-making, and operational execution while modeling Apple’s commitment to inclusion and high standards of customer service.